Comments on: Virgin customers choke on new bandwidth limits http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/ Informed opinions on the state of play in the UK Broadband market Thu, 05 Jan 2012 23:21:56 +0000 hourly 1 http://wordpress.org/?v=3.0.2 By: John M http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/comment-page-1/#comment-2088 John M Mon, 21 Dec 2009 15:05:54 +0000 http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/#comment-2088 Tulip. I have exactly the same problem. Add to that that I legitimately buy/download large pieces of software, such as PC games through the Steam online distribution platform, as well as not owning a TV, so I stream what I want to watch online. My 'unlimited' 10MB connection has been cut down to 0.3MB the last 2 days and today it is just under 4MB...That is some heavy handed traffic shaping. Also. I pay £26 a month solely for the 10MB connection, but new customers are being charged £17 for the same service. Way to reward customer loyalty eh? Tulip. I have exactly the same problem. Add to that that I legitimately buy/download large pieces of software, such as PC games through the Steam online distribution platform, as well as not owning a TV, so I stream what I want to watch online.

My ‘unlimited’ 10MB connection has been cut down to 0.3MB the last 2 days and today it is just under 4MB…That is some heavy handed traffic shaping.

Also. I pay £26 a month solely for the 10MB connection, but new customers are being charged £17 for the same service. Way to reward customer loyalty eh?

]]> By: Voice of reason http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/comment-page-1/#comment-2079 Voice of reason Mon, 14 Dec 2009 20:30:46 +0000 http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/#comment-2079 They all lie about the services they provide, the limit of the connection is very rarely at the limit you can expect, which is why they advertise it at "around" 4mb connection so they can justify the fact that you sure as hell arent going to get 4mb with the addition of one simple word. And choking people for actually using the service is the height on injustice, thats like telling people ok im going to sell you a car, but if you want one with an engine in it you will have to pay extra. So this news is a non event as corporations have been ****ing over the little people for as long as can be remembered. They all lie about the services they provide, the limit of the connection is very rarely at the limit you can expect, which is why they advertise it at “around” 4mb connection so they can justify the fact that you sure as hell arent going to get 4mb with the addition of one simple word. And choking people for actually using the service is the height on injustice, thats like telling people ok im going to sell you a car, but if you want one with an engine in it you will have to pay extra. So this news is a non event as corporations have been ****ing over the little people for as long as can be remembered.

]]> By: Tulip http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/comment-page-1/#comment-1727 Tulip Sat, 09 May 2009 22:02:58 +0000 http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/#comment-1727 I think Virgin should sort out their infrastructure rather than punish customers! I'm a musician, I upload and download high quality large audio wav files in 32 bit 96khz format via FTP to other musicians to work on. 1 minute of this audio is roughly 100mb. Time is money in the music industry and everyday my connection is hammered by virgin for exceeding their 'unlimited super fast broadband' speil. Halfing my connection and doubling time spent. I think Virgin should sort out their infrastructure rather than punish customers! I’m a musician, I upload and download high quality large audio wav files in 32 bit 96khz format via FTP to other musicians to work on. 1 minute of this audio is roughly 100mb. Time is money in the music industry and everyday my connection is hammered by virgin for exceeding their ‘unlimited super fast broadband’ speil. Halfing my connection and doubling time spent.

]]> By: David Hook http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/comment-page-1/#comment-1590 David Hook Tue, 14 Oct 2008 14:44:17 +0000 http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/#comment-1590 I recently contacted Virgin Media regarding their usage trafficking. My speeds were being cut to 2mb after I exceeded the 3gb limit on my 10mb service. Apprently, even though they are giving you 10mb speeds, the server thinks you have 4mb and is cutting that in half to 2mb. The upgrade to 10mb is not recognised by the trafficking server, so everyone with a 10mb connection is acually paying for a 4mb connection and the other 6mb is the free upgrade. So your connection will not got to 5mb, it will acually go to 2mb. I recently contacted Virgin Media regarding their usage trafficking. My speeds were being cut to 2mb after I exceeded the 3gb limit on my 10mb service. Apprently, even though they are giving you 10mb speeds, the server thinks you have 4mb and is cutting that in half to 2mb. The upgrade to 10mb is not recognised by the trafficking server, so everyone with a 10mb connection is acually paying for a 4mb connection and the other 6mb is the free upgrade. So your connection will not got to 5mb, it will acually go to 2mb.

]]> By: Dan http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/comment-page-1/#comment-139 Dan Thu, 28 Jun 2007 14:42:48 +0000 http://www.broadband-finder.co.uk/blog/2007/05/22/virgin-customers-choke-on-new-bandwidth-limits/#comment-139 To be honest I prefer Virgin's approach to this, rather than some company that either cuts you off or drop you down to dialup speed. To be honest I prefer Virgin’s approach to this, rather than some company that either cuts you off or drop you down to dialup speed.

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