AOL have recently announced a price adjustment to their broadband packages, depending on the type of phoneline you have. The new pricing system ups the cost of the Silver and Platinum packages by an extra £10 a month for customers on a non-LLU line, so if you’re connected to AOL through, say, a BT line in an area where Opal Telecom – part of the Carphone Warehouse – haven’t installed their hardware at the local exchange, then you will end up having to fork out more for the same service, although AOL have said that customers living in an area marked down for future unbundling will not be affected by this recent change.
This pricing policy isn’t limited to AOL – TalkTalk have operated a similar cheaper service for customers on their lines in the past, although seeing as AOL UK’s parent company also owns and runs TalkTalk, you would expect that both ISPs would be able to make use of the same Opal equipment.
AOL once enjoyed a reputation as being one of the best ISPs in the pre-Broadband days, but have taken a nosedive over the last few years; this LLU postcode lottery policy will do little to endear them to new customers and restore their former reputation.
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