AOL have reduced the additional price for their non-LLU Silver customers by £5, meaning that the total price for non-LLU customers is now a more manageable £19.99 a month. Previously, customers subscribing to the unlimited 2Mbps Silver service had to cough up an additional £10 a month on top of the basic £14.99 fee if they lived in an area where AOL had not unbundled their gear in the local exchange.
Now that the price has dropped by a fiver, the total monthly damage to non-LLU folk has now lessened. We would like to see the same ethos applied to the Platinum package and hope that other providers follow AOL’s example and reduce the charges made out to customers outside their immediate network; Tiscali, Sky, Virgin Media, take note.
Even better, take a leaf out of Orange and Pipex’s books which have earned praise for NOT introducing a two-tier pricing system.
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Dave said on 29 Jun 2007 at 4:18 pm #
The Platinum package is still highly priced at £39.99 a month for non-LLU exchange areas which seems totally ludicrous considering what other companies are offering for a lot less money.
Ollie said on 03 Jul 2007 at 1:25 pm #
As an existing AOL customer for some years I would like them to offer some form of loyalty bonus, but in the day and age i suppose thats asking far to much. They will need to stay competitive cos my renewal is coming soon and i shall be changing providers if there is no benefit for staying with them.