In response to Tiscali’s snapping up of Pipex, PlusNet have launched a special offer to all ex-Pipex customers who feel daunted by the prospect of the takeover.
Former customers of Pipex, and all of the smaller ISPs which that company itself had absorbed, will be able to migrate to any of the PlusNet packages and enjoy the first month for nothing.
“Tiscali acquiring Pipex will create massive customer churn in the consumer broadband market,” said Neil Armstrong, PlusNet big cheese. “Pipex is ranked fifth for customer service by uSwitch and Tiscali ranked seventh. We expect Pipex customers will react to this move by voting with their feet. Broadband users want speed, reliability and first class customer service, not mass market offerings.”
Customers who also shift their home phone services to PlusNet will receive both services for free in the first month, as well as being able to enjoy PlusNet’s existing 90 day guarantee.
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