Just before Ofcom are due to publish a report slamming ISPs who make switching to a rival as hard as possible for their customers, Vivane Reding, the EU’s communications commissioner has vowed to introduce reforms in the European telecoms market that she hopes will slice up red tape and prevent governments and regulatory bodies – such as Ofcom – from getting too “cosy” with industries.
Among the proposals was a rule that would see the introduction of transparency in broadband marketing, or in other words, and end to the accursed “unlimited” “up to”
Viviane Reding is something of a black name in the industry; she earned the equivalent of ‘Villain of the Year’ for 2006 in the ISPA awards ceremony that was held early this year and is frequently portrayed in business columns as being some sort of authoritarian nanny state gorgon creature.
The name of Ofcom’s Ed Richards is similarly mud-hued. After being forced by Ofcom to drop the popular dual-PTSN Business Highway cable, on the grounds that the competition couldn’t match it, the quango hasn’t been on BT’s Christmas card list for a number of years.
Ofcom’s second annual consumer experience report, due to be published tomorrow, is expected to highlight customer dissatisfaction with many of the big names in the marketplace.
Posted by Tom on November 19th 2007 in BT Broadband
Similar Posts:
Darren Rilley said on 22 Nov 2007 at 10:52 am #
I’ve always found the BT Broadband site very helpful - visitors can check broadband coverage of different regions in the UK, use the online speed tester which checks the speed that your broadband connection is running at and has a regularly updated Broadband service status that warns of any expected broadband problems in local areas.