O2 motor into first place on speed tests

Good things really do come to those who wait. O2′s broadband service is the best in the UK, according to recent poll conducted by Thinkbroadband.com. The mobile network provider and ISP scored 74 per cent for speed, 72 per cent for reliability and, crucially, 79 per cent for customer service.

It seems that O2′s wait and see approach paid off. Whilst watching competitors trip over themselves to buy up the next ISP they could afford, O2 waited for the cream to rise to the top and made a bid. O2 bought Be Broadband last summer for a cool £50 million, but did not immediately rebrand the network, instead allowing it to grow first before launching its own services on the Be infrastructure.

Sebastien Lahtinen, co-founder of Thinkbroadband.com, said: “O2 has entered a very competitive market with highly compelling services and our users have clearly indicated that they currently perform very well in all three categories against the large established operators.”

2 Comments »Posted by Tom on December 18th 2007 in Be Broadband, Broadband, O2 Broadband

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2 Responses to “O2 motor into first place on speed tests”

1. Mista said on 19 Dec 2007 at 9:52 am #

   Those figures may not be as good as they appear. I’m not sure how many connections O2 have but in October only 91 customers completed the survey, in November this increased to 497 but performance dropped from 78% to 74%. Zen was just 1% behind with over 800 people rating the service. Furthermore, the O2 average speed is not much more than Zen considering they offer 24Mb services

2. adonis said on 19 Dec 2007 at 10:29 am #

   True, O2′s maximum advertised speed is 20Mbps, when in theory – as they use Be’s network – it should be 24Mbps. I read somewhere that they’re deliberatly under-advertising theyre ADSL2+ so customers won’t be dissapointed when they don’t hit 24Mbps all the time or somthing.

   I’ve heard nothing but good things about Zen, unfortunately I can’t get their services in my area

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