Virgin Media are currently undertaking major upgrades to their services which will see customers on the Size: L cable broadband package being able to benefit from an update which will accelerate the maximum theoretical speed of 4Mbps to 10Mbps. This follows on from last year’s Size: XL speed boost which saw the basic up to 10Mbps service being boosted to a new 20Mbps top speed.
The upgrade will be available free to all customers on the Size: L package, and will happen automatically – those eligible for an upgrade will receive an information pack through the post. Rollout of the new service will happen on a region by region basis, so that any early teething problems with upgrading can be ironed out. The process is due to start at the end of the month, and according to Virgin, “should be complete end of summer.”
Acting CEO of Virgin Media, Neil Berkett said: “Virgin Media’s cable network gives us a natural superiority over other broadband services and we’re delighted to reward our customers with this free upgrade. We’ve barely scratched the surface of what’s possible with our cable network, and we will continue to look for new ways to satisfy the growing demand for even faster broadband in the UK.”
Virgin Media has also decided to make their 50Mbps package available to the rest of the UK by the end of the year.
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midnow said on 05 Feb 2008 at 10:53 am #
Woo hoo! Size L custmers! That’s me then!
I have to say I always wanted to go up to XL speeds, i.e. 10Mbps, but couldn’t really justify the expense, but now I don’t have to.
pat bateman said on 05 Feb 2008 at 11:46 am #
Good new I guess but it’s still ‘up to’ though.
Still I suppose it should mean that the service is faster overall and it’s free, if they were going to charge people for it, it might be a different matter!
grumpy189 said on 16 Feb 2008 at 12:58 am #
Coming from the old ntlworld broadband L service it is indeed a welcome upgrade however, my current 4Mbps is nothing to write home about speedwise and I pay £25 a month for this! Are they taking the proverbial especially when they are currently advertising it for £11.50 per month. I remain unimpressed, I might start looking elsewhere as they are screwing the long standing ‘loyal’ customer.
Dan said on 20 Feb 2008 at 9:19 am #
I’ve received a mailer about this from Virginmedia.
If you want to find out when this is coming to your area visit: http://www.virginmedia.com/evenfaster
James said on 20 Feb 2008 at 9:35 am #
You can see if you can already get the 50Mbps speed by going to the Virgin Media pilot website:
http://www.vmpilot.net/
At the minute only Ashford, Dover and Folkstone are listed as available for the BETA trial but hopefully more towns should be getting this service soon.