BT slashes tech support calls, trims Broadband Option 1 price

Before anyone asks, this isn’t an April Fools – all calls to the BT Broadband technical support desk will now be absolutely free, pending the publication of the new, as of yet unknown 0800 number. This will see customers frustrated with variable connection speeds and networking issues saving plenty of coin on calls.

BT have also trimmed the price structure for the Option 1, which is now available to new customers for just £7.95 for the first 3 months, and then £15.99 thereafter – existing Option 1 customers currently paying £17.99 a month will be able to save around £24 a year bringing the overall cost of BT’s entry level broadband down by a significant amount. The ongoing price of Option 2 will similarly fall from £22.99 to £20.99 per month.

BT have also announced that they have finally run out of all black Home Hubs – the bats have left the bell tower. The BT Home Hub, included in Option 2 and Option 3 is again available in classic white.

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