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Eclipse Internet casts a shadow over spam 
Eclipse Internet has proudly published results showing that the KCOM-owned ISP successfully blocked some 98.2 per cent of spam emails from reaching customers’ inboxes during the month of July – equivalent to over 503 million emails.
Whilst the majority of spam emails which offer you Viagra, cialis and access to offshore African bank accounts left to you in the will of some relative you’ve never heard of are pretty easy to detect, flag and delete, some spam emails are cleverly constructed hoaxes of emails sent from legitimate organisations which would plausibly try to get in contact with you via email – eBay, for example.
All Eclipse Internet packages come with their own branded VIRUSsheild and SPAMsheild security solutions, allowing customers to get set up and surf safely out of the box. As well as identifying and blocking a large proportion of spam before it reaches customers’ mailboxes, the anti-virus/anti-spam solution allows customers to check and delete suspect mail before it can do any damage.
The entry on spam at the website of security experts Symantec says that “messages that do not include your email address in the TO: or CC: fields are common [hallmarks] of Spam,” and therefore should be deleted before opening any attachments which come included.
Clodagh Murphy, Director of Broadband Operations at Eclipse says that “Spam email is a real nuisance and can pose a security threat to customers. Unsolicited email unfortunately is becoming more prolific as internet usage continues to increase. At Eclipse, we try to ease the pain for our customers with our very effective anti-virus/anti-spam solution.”
1 Comment »Posted by Tom on August 12th 2008 in Broadband, Eclipse Internet, Security
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One Response to “Eclipse Internet casts a shadow over spam”
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Zefram said on 16 Jun 2009 at 2:31 pm #
Curious that Eclipse make a point of talking about its anti-spam credentials at just about the same time that they themselves started spamming. After some five years of perfectly good service, they spammed me on 2008-09-02. It turned out that they’d decided, on that occasion, to spam specifically those customers who had actively told them not to send such messages. This is not just spam but also in contravention of a couple of laws, notably the Data Protection Act.
After I cancelled my Eclipse service, and so was no longer their customer, they proceeded to send me a pricing update and then a second customer-oriented spam. They seem to have stopped now, but it’s taken some effort on my part. To send that last spam they’ve ignored my original instruction against direct marketing, my service cancellation, and then me pointing out (after the pricing update) that I wasn’t their customer any more.
Eclipse used to be clueful. It’s sad to see how far they’ve fallen.