Comments on: TalkTalk offers customers free wireless router http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/ Informed opinions on the state of play in the UK Broadband market Thu, 05 Jan 2012 23:21:56 +0000 hourly 1 http://wordpress.org/?v=3.0.2 By: chris http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/comment-page-1/#comment-1942 chris Mon, 05 Oct 2009 14:22:55 +0000 http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/#comment-1942 I have moved into a hosue where there is an active BT line (it has dial tone). Talktalk are the cheapest package by far but will charge £59 to install a new line (not physically, just at the exchange, giving you a new talktalk phone no). Some companies like plusnet will do this for free. I worked out the costs over 18 months and talktalk are about the same overall, but the 40gb limit made my mind up. I have been with talktalk before at 2 previous houses. The first had no issues over a 4 year period. The second went very wrong indeed when I moved hosue due to talktalk's very poor customer service, and thier inability to communicate with you or in my case, BT and the fact they told me I could pay BT line rental before I moved, but afterwards told me I had to pay them (get your facts right talktalk) I'm pretty sure though that because BT are not involved this time, everything will be ok. Take my advice though, make notes of every time you speak to them. If anything does go wrong, you'll be glad you did. I have moved into a hosue where there is an active BT line (it has dial tone). Talktalk are the cheapest package by far but will charge £59 to install a new line (not physically, just at the exchange, giving you a new talktalk phone no). Some companies like plusnet will do this for free. I worked out the costs over 18 months and talktalk are about the same overall, but the 40gb limit made my mind up.

I have been with talktalk before at 2 previous houses. The first had no issues over a 4 year period. The second went very wrong indeed when I moved hosue due to talktalk’s very poor customer service, and thier inability to communicate with you or in my case, BT and the fact they told me I could pay BT line rental before I moved, but afterwards told me I had to pay them (get your facts right talktalk)

I’m pretty sure though that because BT are not involved this time, everything will be ok. Take my advice though, make notes of every time you speak to them. If anything does go wrong, you’ll be glad you did.

]]> By: mark snow http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/comment-page-1/#comment-1627 mark snow Mon, 24 Nov 2008 11:23:01 +0000 http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/#comment-1627 Sounds like the best bet is to ask TalkTalk for a new modem. It's clearly not working, and they are obliged to provide you with properly functioning equipment. Sounds like the best bet is to ask TalkTalk for a new modem. It’s clearly not working, and they are obliged to provide you with properly functioning equipment.

]]> By: Mary Jex http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/comment-page-1/#comment-1615 Mary Jex Wed, 12 Nov 2008 22:25:40 +0000 http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/#comment-1615 I have a problem with my modem, it is connected to netgear router,to send a signal to the computers in other rooms in the house, and i keep getting cut off the internet. I have tried the modem at a neighbours house and i had the same problem. Can you help me with a new modem or a free upgrade. Thank you. Many thanks Mary I have a problem with my modem, it is connected to netgear router,to send a signal to the computers in other rooms in the house, and i keep getting cut off the internet. I have tried the modem at a neighbours house and i had the same problem. Can you help me with a new modem or a free upgrade. Thank you.

Many thanks
Mary

]]> By: David Smith http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/comment-page-1/#comment-1558 David Smith Sun, 07 Sep 2008 12:33:57 +0000 http://www.broadband-finder.co.uk/blog/2008/09/01/talktalk-offers-customers-free-wireless-router/#comment-1558 All well and good looking after new talk talk customers,they should look after the loyal cutomers first.Have been trying since june 10 to get answers.Just get past from piller to post.Just make sure you do not have to pay extra £10 a month line rental,even though the exchange as been upgraded. All well and good looking after new talk talk customers,they should look after the loyal cutomers first.Have been trying since june 10 to get answers.Just get past from piller to post.Just make sure you do not have to pay extra £10 a month line rental,even though the exchange as been upgraded.

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