TalkTalk unloads Home Mover service, bypasses BT

TalkTalk has just launched its new Home Mover service, which will see those moving home into a non-cable able to bypass the usual route of having to sign up with BT first before switching providers. As TalkTalk is now taking on the cost of providing a service at the new property, the consumer will be able to avoid shelling out for the process, which usually costs around £120.

Instead, existing TalkTalk customers would pay £29.99 to have their service moved to a new address – the same amount as the normal connection fee for TalkTalk broadband. New customers would have to stump up £59.99 for the process and sign up for TalkTalk broadband for 18 months.

Moving house is a pretty stressful affair already. Wendy Becker, MD of TalkTalk pointed out: “Customers have more than enough to worry about when moving home, so we’re pleased to be able to take the hassle – and a lot of the cost – out of the process of getting your home phone and broadband up and running.”

By reducing the average costs of reconnecting by roughly half, TalkTalk may have stolen a march on BT and other ADSL broadband providers by making things easier on home movers. This will undoubtedly strengthen TalkTalk’s position in the marketplace which is already pretty secure.

TalkTalk recently became the second biggest ISP in the UK after parent company Carphone Warehouse bought Tiscali’s UK operations for £236 million earlier this month.

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