BT Infinity: BT cable broadband on sale today

bt-infinity-banner1BT Infinity, BT’s next-gen cable broadband packages, are available to order now. As we revealed last week, there are two BT Innfinity packages, Option 1 and Option 2.

BT Infinity Option 1 provides top download speeds of 40Mbps, comes with a 20GB usage cap and costs £19.99 a month plus a one-off activation fee of £50.

Option 2 costs just £24.99 a month, provides the same 40Mbps maximum speed but comes with unlimited downloads.

Both of these packages come with the BT Infinity Home Hub included - the cable version of BT’s popular wireless router. ‘Basic security’ comes with BT Infinity Option 1, which includes McAfee parental controls. Infinity Option 2 comes with McAfee’s NetProtect Plus security package which includes anti-virus and anti-spyware software was well as parental controls.

The terms and conditions on BT’s Broadband Fair Usage Policy page were updated this morning, revealing that the BT Infinity Option 2 package is subject to the same conditions as BT’s ADSL-based Option 3 offering:

“BT Total Broadband Option 3 and BT Infinity Option 2 allow unlimited downloads and uploads within the monthly rental price, so customers on these products will not be charged for over-use. However, this does not preclude BT from reducing your speed if you are a heavy user in order to protect the experience for the rest of our customers. We may need to vary the policy from time to time to ensure the best possible experience for all our customers.”

BT note that this will only apply to “less than 1 per cent” of their customers. There’s no mention to what speeds this 1 per cent may be reduced to, but those who fall into the category will “will experience significantly reduced speed at peak times”, which is any time between 5pm and midnight.

BT Infinity Option 1 customers who exceed their 20GB monthly limit are subject to the same £1 per additional GB charge as customers on the non-cable BT Option 1 and Option 2 deals.

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Posted by Tom on January 25th 2010 in BT Broadband, Next Gen Broadband



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2 Responses to “BT Infinity: BT cable broadband on sale today”

  1. Mal said on 28 Jan 2010 at 8:56 am #

    BT Infinity, BT’s next-gen cable broadband packages, are available to order now. As we revealed last week, there are two BT Innfinity packages, Option 1 and Option 2.

    BT Infinity Option 1 provides top download speeds of 40Mbps, comes with a 20GB usage cap and costs £19.99 a month plus a one-off activation fee of £50.

    Option 2 costs just £24.99 a month, provides the same 40Mbps maximum speed but comes with unlimited downloads.

    Both of these packages come with the BT Infinity Home Hub included - the cable version of BT’s popular wireless router. ‘Basic security’ comes with BT Infinity Option 1, which includes McAfee parental controls. Infinity Option 2 comes with McAfee’s NetProtect Plus security package which includes anti-virus and anti-spyware software was well as parental controls.

    The terms and conditions on BT’s Broadband Fair Usage Policy page were updated this morning, revealing that the BT Infinity Option 2 package is subject to the same conditions as BT’s ADSL-based Option 3 offering:

    BT Infinity sounds ok.

    But yet again with the option they have to reduce speed raises a question.

    Of how honest are the quoted speeds.

    Also monthly limits are limiting.

  2. k2150 said on 05 Feb 2010 at 1:44 pm #

    The usual double talk from UK ISP’s concerning what is “unlimited”. BT Infinity Option 2 says “unlimited usage” but their FUP is the great get-out clause allowing them to cut your connection speed at will, they don’t & will never define what they consider to be “heavy useage”. As a subscriber you have no way of knowing what they mean by that. Also how do BT know that this will “only affect 1% of our users” when the FTTC service isn’t available until April 2010 some 7 weeks away.


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