Comments on: TalkTalk Offer: Free connection worth £29.99 http://www.broadband-finder.co.uk/blog/2010/10/22/talktalk-offer-free-connection-worth-2999/ Informed opinions on the state of play in the UK Broadband market Thu, 05 Jan 2012 23:21:56 +0000 hourly 1 http://wordpress.org/?v=3.0.2 By: Philip http://www.broadband-finder.co.uk/blog/2010/10/22/talktalk-offer-free-connection-worth-2999/comment-page-1/#comment-2230 Philip Thu, 18 Nov 2010 14:37:28 +0000 http://www.broadband-finder.co.uk/blog/?p=1826#comment-2230 Avoid Talk Talk at all costs I seem to be yet another Talk Talk customer that is totally sick of their pathetic service. It started badly having to wait 7 weeks for them to activate broadband after we moved house due to BT being given the wrong address and our calls being routed to a house around the corner. 2 weeks before they realised. I have been over charged and no refunds given. They will not replace faulty equipment after just 3 months of service "What you need to do sir is go to a computer store and buy a new Router" They leave you on hold for so long that you end up being dropped back into the new call queue having to start the complaint all over again. I don't usually complain about things but, if i can stop just one person from going through the hours of being on hold, incompetent customer service, Their lies and just general awful service, i will be happy. Avoid Talk Talk at all costs

I seem to be yet another Talk Talk customer that is totally sick of their pathetic service.

It started badly having to wait 7 weeks for them to activate broadband after we moved house due to BT being given the wrong address and our calls being routed to a house around the corner. 2 weeks before they realised.

I have been over charged and no refunds given. They will not replace faulty equipment after just 3 months of service “What you need to do sir is go to a computer store and buy a new Router”

They leave you on hold for so long that you end up being dropped back into the new call queue having to start the complaint all over again.

I don’t usually complain about things but, if i can stop just one person from going through the hours of being on hold, incompetent customer service, Their lies and just general awful service, i will be happy.

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