BT Broadband Review, Deals and Information – Broadband Finder

BT Broadband Review

BT Broadband Overview

BT Broadband is the UK's Number 1 Broadband Provider, furnishing over 4 million customers with broadband internet services. The immensely popular and ubiquitous BT Home Hub wireless router, as seen on TV, is now available across all of the BT Broadband packages, meaning that you can effortlessly set up a wireless network for everyone in your home to use.

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BT Broadband Review

BT Broadband is at the forefront of the UK's broadband market. BT Internet has become the largest provider of broadband services in the UK with their primary focus on providing families with complete user-friendly broadband and call packages.

There are currently three BT Broadband products available, Option 1, Option 2 and Option 3, all of which provide the same fast connection speed of up to 8Mbps and come equipped with a Norton Security package as standard. Download limits range from 10GB a month with Option 1 to no limits with Option 3.

BT Broadband utilises Yahoo Explorer to navigate the web either through the new improved BT Home Hub 2.0, which now comes as standard with all three packages. On Option 3, the Home Hub comes with a Hub Phone handset.

Whichever BT Broadband Option you subscribe to, all the required cables and components (DSL cable, micro-filters, USB cable, Ethernet and a VoIP converter for BT Broadband Talk) are all provided as part of the BT Internet deal.

After signing up, BT Broadband customers can also sign up for on-demand Digital TV entertainment with BT Vision, which gives customers access to the digital terrestrial Freeview channels and a range of optional TV channel mixes include the best of UK and US TV entertainment, top Hollywood entertainment, and full coverage of the Barclays Premier League including live football action courtesy of Setanta Sports. BT Home Hub connection required for BT Vision.

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Package	Usage	Speed	Download Limit	Setup Cost	Contract Period	Monthly Cost	Rating

BT Option 1 Award-winning broadband. Includes wireless BT Home Hub & UK calls. 10GB monthly download cap. More Info »	Internet browsing and basic emailing	Up To 8Mbps	10GBBroadband with an ample monthly usage allowance of 10GB.	FREE	18 Months	£7.78BT Broadband Option 1 is £7.78 per month for 3 months, £15.65 per month thereafter. Offer includes a Black BT Home Hub 2.0.	More Info 0800 328 1522

BT Option 2 Award-winning broadband. Includes wireless BT Home Hub & UK calls. 15GB download cap. More Info »	Internet browsing, emailing and occasional downloading	Up To 8Mbps	15GBBroadband with an ample monthly usage allowance of 15GB.	FREE	18 Months	£13.96BT Broadband Option 2 costs £13.69 per month for 3 months, £20.54 per month thereafter. Option 2 also comes with the new version BT Home Hub.	More Info 0800 328 1522

BT Option 3 Award-winning broadband. Includes wireless BT Home Hub & UK calls. Unlimited downloads. More Info »	Internet use for large households and frequent downloading	Up To 8Mbps	Unlimited*Broadband with no usage limit, but a fair usage policy does apply.	FREE	18 Months	£18.58BT Broadband Option 3 comes with a Wireless Home Hub & Phone and costs £18.59 per month for the first 3 months, £24.46 per month thereafter.	More Info 0800 328 1522

News

BT seeks entrepreneurial sprits

BT has launched a new competition to find the most successful small businesspeople to celebrate their achievements during a time when the private sector is particularly tough. More »

O2 and BT sign wireless web agreement

A new partnership has been announced by O2 and BT Openzone that it is claimed will offer more wireless options to internet users. More »

BT to boost business with grant and networking consultation

BT has announced that it will be boosting the business potential of one luck company this year with a special award for innovation. More »

BT Broadband gives business websites a leg up

A new service has been launched by BT that aims to give its entrepreneurial customers a leg up in setting up their own website. More »

BT gives homes and businesses free broadband boost

BT has announced plans to boost its broadband services in a move the company states will benefit millions of home and business users across the UK. More »

More BT Broadband News »

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BT Broadband User Reviews

BT Broadband Review

Review by: Paul_newton

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Yeh not bad, reliable connections all the time, speed npt great but until fibre optic cable get rolled out nationwide, this is always going to be the case. Fast enough for downloads, gaming and watching vids on YouTube so its fine for general net use, things like Facebook etc.

BT Broadband Review

Review by: Emily

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Been with BT since the old days of dial-up. Except for once in my flat where I'm living now, the old occupants already had set up the broadband and it was with Virgin ADSL (not Cable) which was awful, and so we changed up to BT as soon as the contact ran out. There's enough usage for all 4 of us, and we can all connect easily. We live a way away from the exchange, and so speeds arent ever going to be great, but the connection is more reliable once we changed back to BT.

BT Broadband Review

Review by: Tom

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BT Broadband are pretty reliable and always seem to be able to sort out problems Ive had. They send out engineers and seem to know what they are talking about, unlike other broadband companies Ive signed up with in the past. The home hub is great we have 3 computers in the house and 1 of them is a laptop, have no problem getting connected, all of us at once.

BT Broadband Review

Review by: anon9293

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In general bt broadband is much the same as any other provider but when it comes to customer service its really pretty bad.

I recently had a problem which happened when the security software was changed from norton to macafee. The helpline could not sort it out, this was after nearly 12 hours on the phone to people who I'm sure were nice but they did not speak the same language as i did. In the end they put me through to the bt it help line for which i had to sign a contract for 3 months a over £9 per month and i was already paying for option 3.

The solution was to ditch macafee and use the free avg anti virus and other free security software, i don't have the problems any more and bt is losing my money as i have reduced to option 1. Mind you their complaints department, if you can ever get their contact details must have a policy of only answering 1 letter as i'm sill waiting for a reply to my 2nd letter. to put it in a nutshell pretty bad service, i will be leaving as soon as i can.

BT Broadband Review

Review by: anon354

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The service is good ( hardware and connection)!

The customer service though is shocking. From my experience you wait for ages on the phone to speak to people who are clueless, you are bounced form from one service to another (and of course they cannot transfer you, you have to dial another number and queue again etc..) - sorry to say that it is also difficult to understand what they are saying.

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