BT Broadband Review, Deals and Information – Broadband Finder

Need help to choose the best deal? Call 0800 328 1522

Click here to order BT Broadband Online or call our sales team on 0800 328 1522 today

BT Broadband Overview

BT Broadband is the UK's Number 1 Broadband Provider, furnishing over 4 million customers with broadband internet services. The immensely popular and ubiquitous BT Home Hub wireless router, as seen on TV, is now available across all of the BT Broadband packages, meaning that you can effortlessly set up a wireless network for everyone in your home to use.

View Packages | Our Review | User Reviews | Go direct to BT Broadband website

Editor's Choice

Exclusive Offer: Order BT Broadband & Calls now from only £7.99! more »

Provider	Package	Speed		Download Limit		Setup Cost		Monthly Cost	Rating

18 Months	BT Total Broadband - Option 1 Get a FREE Case of Wine Now! Award-winning broadband. Includes wireless BT Home Hub & UK calls. More Info »	Up To 20Mbps	+	10GBBroadband with an ample monthly usage allowance of 10GB.	+	FREE	=	£7.99If you switch your phone line or calls to BT, BT Broadband Option 1 is £7.99 for the first 3 months, £15.99 per month thereafter. Offer includes the new BT Home Hub 2.0.	More Info 0800 328 1522

18 Months	BT Total Broadband - Option 3 Get a FREE Case of Wine Now! Award-winning broadband. Includes wireless BT Home Hub & UK calls. Unlimited downloads. More Info »	Up To 20Mbps	+	Unlimited*Broadband with no usage limit, but a fair usage policy does apply.	+	FREE	=	£18.99If you switch your phone line or calls to BT, BT Broadband Option 3 comes with a BT Home Hub 2.0 & Phone and is £18.99 for the first 3 months, £24.99 per month thereafter.	More Info 0800 328 1522

18 Months	BT Total Broadband - Option 2 Get a FREE Case of Wine Now! Award-winning broadband. Includes wireless BT Home Hub & UK calls. 15GB download cap. More Info »	Up To 20Mbps	+	15GBBroadband with an ample monthly usage allowance of 15GB.	+	FREE	=	£13.99BT Broadband Option 1 has an introductory price of £7.99 for the first 3 months when you take out an 18 month contact, £15.99 thereafter. 12 month plans cost £15.99 per month throughout the duration of the contract.	More Info 0800 328 1522

Click here to order BT Broadband Online or call our sales team on 0800 328 1522 today

News

O2 mobile broadband network to be given overhaul by BT

BT and O2 have announced a multi-million pound five-year partnership which will see O2's networks - such as its mobile broadband one - revolutionised and made more efficient. More »

Businesses could benefit from fast broadband speeds with BT product

BT has launched a 'business fast lane' as part of its latest broadband internet release, allowing firms who deploy the product to bypass heavy traffic during peak times. More »

BT's Infinity broadband 'will offer speeds 10 times faster than usual'

BT has launched a fibre-optic broadband connection for £19.99 a month which is capable of delivering super-fast internet to more than 40 per cent of homes across Britain immediately. More »

BT 'could scupper broadband plans'

Telecommunications giant BT is reportedly calling for the government to auction off the UK's wireless spectrum, potentially damaging its plans to extend fast and wireless broadband services to all. More »

BT reaches 5m customers, says broadband can change lives

Broadband can change people's lives, BT has suggested, following its celebration of passing the five-million subscriber mark for this technology. More »

More BT Broadband News »

BT Broadband Review

BT Broadband is at the forefront of the UK's broadband market. BT Internet has become the largest provider of broadband services in the UK with their primary focus on providing families with complete user-friendly broadband and call packages.

There are currently three BT Broadband products available, Option 1, Option 2 and Option 3, all of which provide the same fast connection speed of up to 8Mbps and come equipped with a Norton Security package as standard. Download limits range from 10GB a month with Option 1 to no limits with Option 3.

BT Broadband utilises Yahoo Explorer to navigate the web either through the new improved BT Home Hub 2.0, which now comes as standard with all three packages. On Option 3, the Home Hub comes with a Hub Phone handset.

Whichever BT Broadband Option you subscribe to, all the required cables and components (DSL cable, micro-filters, USB cable, Ethernet and a VoIP converter for BT Broadband Talk) are all provided as part of the BT Internet deal.

After signing up, BT Broadband customers can also sign up for on-demand Digital TV entertainment with BT Vision, which gives customers access to the digital terrestrial Freeview channels and a range of optional TV channel mixes include the best of UK and US TV entertainment, top Hollywood entertainment, and full coverage of the Barclays Premier League including live football action courtesy of Setanta Sports. BT Home Hub connection required for BT Vision.

Add your review

BT Broadband User Reviews

BT Broadband Review

Review by: Paul_newton

Speed:

Reliability:

Customer Service:

Overall:

Yeh not bad, reliable connections all the time, speed npt great but until fibre optic cable get rolled out nationwide, this is always going to be the case. Fast enough for downloads, gaming and watching vids on YouTube so its fine for general net use, things like Facebook etc.

BT Broadband Review

Review by: Emily

Speed:

Reliability:

Customer Service:

Overall:

Been with BT since the old days of dial-up. Except for once in my flat where I'm living now, the old occupants already had set up the broadband and it was with Virgin ADSL (not Cable) which was awful, and so we changed up to BT as soon as the contact ran out. There's enough usage for all 4 of us, and we can all connect easily. We live a way away from the exchange, and so speeds arent ever going to be great, but the connection is more reliable once we changed back to BT.

BT Broadband Review

Review by: Tom

Speed:

Reliability:

Customer Service:

Overall:

BT Broadband are pretty reliable and always seem to be able to sort out problems Ive had. They send out engineers and seem to know what they are talking about, unlike other broadband companies Ive signed up with in the past. The home hub is great we have 3 computers in the house and 1 of them is a laptop, have no problem getting connected, all of us at once.

BT Broadband Review

Review by: anon9293

Speed:

Reliability:

Customer Service:

Overall:

In general bt broadband is much the same as any other provider but when it comes to customer service its really pretty bad.

I recently had a problem which happened when the security software was changed from norton to macafee. The helpline could not sort it out, this was after nearly 12 hours on the phone to people who I'm sure were nice but they did not speak the same language as i did. In the end they put me through to the bt it help line for which i had to sign a contract for 3 months a over £9 per month and i was already paying for option 3.

The solution was to ditch macafee and use the free avg anti virus and other free security software, i don't have the problems any more and bt is losing my money as i have reduced to option 1. Mind you their complaints department, if you can ever get their contact details must have a policy of only answering 1 letter as i'm sill waiting for a reply to my 2nd letter. to put it in a nutshell pretty bad service, i will be leaving as soon as i can.

BT Broadband Review

Review by: anon354

Speed:

Reliability:

Customer Service:

Overall:

The service is good ( hardware and connection)!

The customer service though is shocking. From my experience you wait for ages on the phone to speak to people who are clueless, you are bounced form from one service to another (and of course they cannot transfer you, you have to dial another number and queue again etc..) - sorry to say that it is also difficult to understand what they are saying.

Click here to order BT Broadband Online or call our sales team on 0800 328 1522 today