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Email 'will still be important for business broadband users'
Friday 20th November 2009, by Daniel King
Business broadband users will not turn their back on the services that email provides within the next ten years as recent reports have suggested, according to one expert.
A spokesman for ProcessOne, an organisation that specialises in the development of messaging solutions for over 35 million people international users, said he disagreed with the claims that were recently published in a study from TalkTalk.
Mickael Remond, chief executive officer of the communications company, explained that the reason for this was the level of service that email is able to provide the private and public sector.
The TalkTalk survey, which was put together in conjunction with experts from the University of Kent, suggested that in a decade the method of communication would be unfamiliar to people.
It explained that the dominant tool for communication was more likely to be social networking facilities and instant messaging software systems. The projections were backed by figures showing 51 per cent of people in their late teens working in deskbound jobs they do not enjoy - referred to as 'first lifers' - use email.
However, Mr Remond said there was still scope for how this way of transferring information could be used in the business world.
"Email will continue to be an important business tool for many organisations, as it enables them to reach a number of people across a number of locations in a targeted and methodical way," he said.
The TalkTalk study was published on November 17th and also formed part of a discussion on the company's official blog page.
Categories: Broadband, Business Broadband
