Free remote tech help for disabled broadband users

Friday 10th August 2007, by Daniel King

The British Computer Society has launched a free remote assistance service for elderly or disabled broadband users.

When people get into difficulties with their computers, they will be able to ring through to a volunteer who can remotely connect to their computer and try to rectify the issue.

Bob Twitchin, chairman of ITCanHelp, said: "Through the advances in technology our volunteers are now able to help disabled people with their computer problems without paying them a visit."

He added that the developments meant that clients could now be helped in areas where a volunteer may not be based.

"It also means that volunteers can deal more efficiently with some of the more simplistic problems that occur," Mr Twitchin stated.

ITCanHelp was established more than ten years ago to provide support for disabled broadband and internet users who require technical assistance.

The network of volunteers covers more than 50 counties across the UK.

Categories: Broadband

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