Those considering making the switch to a different broadband suppliers could be interested in advice offered by Thisismoney.co.uk that may help ease the transition between companies.

Some customers may find their old broadband company continues to bill them - an issue the financial website explains can be prevented by checking contract length and demanding a letter which details the end of service provision and the date of the last bill.

Broadband customers are also advised that any complaints that cannot be solved should be reported to Ofcom, so users can switch without worrying about paying double.

Earlier in the year the website urged customers to consider changing broadband company if they felt their connection was too slow and much less than the advertised speed of the service.

Issues such as how close a telephone exchange is, usage in the area and age of telephone lines were all said to affect broadband speeds - but that customers should select the best service to suit their needs.


Thursday, 15th May 2008

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Provider	Package	Speed	Download Limit	Setup Cost	Monthly Cost	More Info
	BT Broadband - Option 1	Up To 8Mbps	10GB	FREE	£4.95	Go >>
	Orange Broadband - Home Max	Up To 8Mbps†	Unlimited *	FREE	£12.00	Go >>
	BT Broadband - Option 2	Up To 8Mbps	15GB	FREE	£10.99	Go >>
	AOL Broadband - Wireless + E&W	Up To 8Mbps	10GB	FREE	£4.99	Go >>
	Virgin Media Broadband - M - Cable	Up To 2Mbps	Unlimited *	£30.00	£9.00	Go >>

* Fair Usage Policy applies. Click on Go to find out more information and Fair Usage Policy conditions for relevant providers.

** All Costs excludes the cost of line rental.

† Speeds in excess of 2 meg are only available in certain areas. Top speeds vary significantly, particularly according to how far away you live from the exchange.
If your line won’t support our fastest broadband speed we’ll give you the best available. The speed you actually get can also vary depending on the quality of your line, the wiring in your house, the time of day and even the weather.