Although the development of broadband and mobile technology has made flexible working a more viable option, a survey by BT has shown that a lack of skills could be stopping workers working remotely.

It has been revealed that although 37 per cent of small businesses are dissatisfied with their worker's technical skills, 88 per cent of managers have not had any training on managing remote workers, meaning they are not aware of the technological requirements.

Frank Shaw, foresight director at the Centre for Future Studies, explains: "Even though the majority of [small to medium-sized enterprises] have access to the technology required to sustain flexible working, many are failing to exploit the benefits because of a lack of skills."

The use of wireless technology was prevalent, as 80 per cent of those asked said their organisations provided mobile phones and laptops in and outside the company, highlighting the use of business broadband.

It was also shown that businesses could benefit from better organisation, as the average small firm spends 24 working days on non-core business activity, which could be prevented by better IT management according to BT Business.

Categories: BT

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