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Will BT prices encourage broadband customers to switch?
Monday 19th July 2010, by Daniel King
Broadband customers in the UK could be encouraged to switch providers if their current set-up requires a BT landline.
This is because the telecoms giant has announced some changes to its pricing plan that could leave some customers out of pocket.
Under the changes, BT is set to increase the cost of its line rental by 50p per month.
This means that regular customers will now pay £13.29 each month, while those who have elected to receive their bills via the internet will face monthly fees of £12.04.
BT customers who only have a landline as their broadband bundle package requires it for connection to the internet could now be encouraged to shop around for better deals.
Those who actually use the landline service to make calls will also be affected by the changes, which are due to come into effect from October 1st this year, as BT is also set to increase its call charges by ten per cent.
From October 1st, connecting a call will cost 10.9p, up from 9.9p, while the daytime rate will rise from 5.9 to 6.4p.
The price charges are seen as a way for BT to persuade its customers onto longer-term contracts, as those who sign up for longer deals will benefit from rates lower than those set to be introduced.
Increased prices at BT could now make the services of other providers more attractive to cost-conscious customers around the country.
A BT spokesperson said many customers will not be affected by the changes as "calling plans enable customers to avoid the set-up fee and charges for most calls altogether".
Categories: BT
