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Fibre-Optic Broadband
Majority of broadband users unhappy with connection speed
Wednesday 14th April 2010, by Daniel King
It's so cruel.
You get home from a long, tiring day at the office to find your brand spanking new broadband service is waiting for you, unwrapped, in its box.
'Sixteen Mb/s,' you think to yourself, imagining the speed with which your downloads are now going to complete.
You set it all up, sit down and put your feet up, ready to test out your new, top-of-the-range internet package by sticking a film on.
And it still takes about five hours to stream.
This may seem dramatic, but it's (kind of) what broadband users are going through in the UK all the time, a new survey suggests.
According to a poll by ISPreview, 56 per cent of respondents are dissatisfied with the actual speed that they get when they connect to the web with their broadband internet service provider (ISP).
And that's considering most of those who replied 59 per cent - are supposed to be getting 8Mb/s. At least that's what the provider advertises the speed as being.
In addition, the research showed another interesting fact that 41 per cent download more than 30Gb worth of data every month.
This follows a similar study recently carried out by Ofcom - the communications regulator.
Its findings revealed that although the average 'up to' speed this month was 7.1 Mb/s, the average speed people were actually getting was 4.1 Mb/s.
I'm not surprised people are unhappy.
To find out more about the issue, it stated: "Our research programme – which has so far involved over 60 million separate service performance tests in over 1,600 homes – is now being extended for the next two years."
Categories: Broadband, BT, Virgin Media
