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Virgin to launch malware education initiative
Thursday 19th August 2010, by Daniel King
Virgin is to educate broadband users about the risks of malware.
Research by the company's Media Digital Home Support Service found that many consumers are failing to install protection onto their computers.
In order to tackle the threat, Virgin will be working with independent not-for-profit companies typically composed of volunteers to identify connections that are most vulnerable to attack.
Malware infections not only impact on the running speed of the computer, but can also place personal data at risk of abuse.
Commenting on the new initiative, Virgin Media's executive director Jon James said: "Malware doesn't just affect computers – it can affect lives. It's time for ISPs to go beyond the basics and do whatever they can to help protect their customers from this growing problem.
"Customers may think they are protected, but with the ease by which malware can infect a computer – even just by visiting a innocent-looking website – we're going to do whatever we can to help defend our customers from serious consequences such as identity theft, and even banking fraud."
Those at risk will be contacted by Virgin in a bid to alert them on how to get rid of any infections and improve their security settings.
It was reported last week that UK consumers and businesses have lost more than $1 million this year from their bank accounts because of a Trojan virus.
The virus has prompted consumers into logging into their bank accounts and then transferring the money to scammers based abroad, according to malware experts M86 Security.
Categories: Virgin Media
