Broadband provider Virgin Media has sent letters to some of its customers considered to have the heaviest usage, according to a report by vnunet.com.

The letters are being served as a reminder of the company's traffic management policies, which could interest those looking for the best broadband deal.

In a statement, Virgin Media said: "As part of this educational exercise we are letting customers know what the changes mean to them, and why they may see their speeds reduced for short periods at certain times of the day."

Certain customers are, according to the company, using "more than their fair share" - an issue which users may wish to research before selecting a broadband company.

Earlier in the year, Virgin Media announced it was upgrading 4Mb connection to a 10Mb speed for free, which it said could mean a song could be downloaded in around four seconds.

Friday, 30th May 2008

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Provider	Package	Speed	Download Limit	Setup Cost	Monthly Cost	More Info
	Virgin Media Broadband - M - Cable	Up To 2Mbps	Unlimited *	£30.00	£4.50	Go >>
	Virgin Media Broadband - L - Cable	Up To 10Mbps	Unlimited *	£30.00	£17.00	Go >>
	Virgin Media Broadband - XL - Cable	Up To 20Mbps	Unlimited *	£30.00	£29.00	Go >>

* Fair Usage Policy applies. Click on Go to find out more information and Fair Usage Policy conditions for relevant providers.

** All Costs excludes the cost of line rental.

† Speeds in excess of 2 meg are only available in certain areas. Top speeds vary significantly, particularly according to how far away you live from the exchange.
If your line won’t support our fastest broadband speed we’ll give you the best available. The speed you actually get can also vary depending on the quality of your line, the wiring in your house, the time of day and even the weather.