15 million UK households overpaying for broadband
Feb 17th 2017, 11:44 by Charlotte Whyatt
It’s thought that around 15 million households across the UK are overpaying by as much as £105 for their broadband because they’re continuing to stick with expired contracts.
Over the last few years, out-of-contract prices have risen by 38% for copper broadband and 19% for fibre whilst there’s hardly been any kind of change for in-contract prices, which have seen an increase of just £1.12 and 54p respectively.
The price of line rental has also undergone a significant hike, having risen by 37% since 2012.
Research by broadband comparison site uSwitch suggests that those who choose to remain in expired broadband contracts are collectively overpaying by £1.5 billion each year.
It’s believed by uSwitch that it’s a combination of consumers just forgetting to switch, not realising quite how much an out-of-contract charge can cost and fearing broadband down-time that’s caused so many to stay in an expired contract.
"A combination of soaring line rental costs and out-of-contract pricing has really hammered broadband users over the past five years. The good news is you don't have to put up with it,” said uSwitch broadband spokesman Ewan Taylor-Gibson.
"Check your bill and make absolutely sure you're still in contract, because anyone who isn't is likely paying through the nose.”
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