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Direct Save Telecom

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Low-cost broadband from Direct Save Telecom

  • A range of packages available
  • Up to 17Mbps download speed
  • Free wireless router included

About Direct Save Telecom

Direct Save Telecom is a UK-based broadband and phone provider, offering a dependable and reliable service with low commitment deals. There are a great range of cheap packages available, with a choice of data caps and quick web speeds.

Direct Save Telecom Broadband Packages

Provider   Package Speed Cap/Limit Monthly Cost  

Unlimited Broadband with Evening & Weekend Calls

  • Includes broadband
  • Includes phone
  • Does not include TV

12 month contract

Free Weekend & Evening Calls

17Mbps broadband,unlimitedmonthly usage, 12 month contract

Free Weekend & Evening Calls

£1.95 for 12 months

0800 840 5349

Up to17Mbps Unlimited £1.95 for 12 months
price details
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Order online or call 0800 840 5349

Broadband Basic & Evening & Weekend Calls

  • Includes broadband
  • Includes phone
  • Does not include TV

1 month contract

Free Wireless Router

17Mbps broadband,

Free Wireless Router

£28.40 a month

0800 840 5349

Up to17Mbps 20GB £28.40 a month
price details
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Order online or call 0800 840 5349

Broadband Basic & Anytime Calls

  • Includes broadband
  • Includes phone
  • Does not include TV

1 month contract

Free Wireless Router

17Mbps broadband,

Free Wireless Router

£32.20 a month

0800 840 5349

Up to17Mbps 20GB £32.20 a month
price details
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Order online or call 0800 840 5349

Broadband Family & Evening & Weekend Calls

  • Includes broadband
  • Includes phone
  • Does not include TV

1 month contract

Free Wireless Router

17Mbps broadband,unlimitedmonthly usage, 1 month contract

Free Wireless Router

£33.40 a month

0800 840 5349

Up to17Mbps Unlimited £33.40 a month
price details
Go to site Go
Order online or call 0800 840 5349

Broadband Family & Anytime Calls

  • Includes broadband
  • Includes phone
  • Does not include TV

1 month contract

Free Wireless Router

17Mbps broadband,unlimitedmonthly usage, 1 month contract

Free Wireless Router

£37.20 a month

0800 840 5349

Up to17Mbps Unlimited £37.20 a month
price details
Go to site Go
Order online or call 0800 840 5349

*Percentage saved calculated during offer period only

Our Direct Save Telecom Review

About Direct Save

Direct Save Telecom provides simple, cost-effective ADSL broadband packages.  You can get up to 24Mbps, with the option to take unlimited usage.  The clear options from Direct Save make it easy to find a package that’s right for you, and whilst fibre is not on offer, you can still get a reliable service from a provider that keeps prices low.

You can take a rolling one-month deal, or get the financial benefit of something long-term.  You can also make a great saving with Direct Save Telecom’s landline offer; you’ll get an overall reduction if you pay upfront, making the package even better value. Direct Save offers inclusive calls with some packages, as well as a free wireless router, and a dedicated customer service team is available on weekdays, should you need assistance.

 

Equipment

With Direct Save Telecom you get a free wireless router, so you can have Wi-Fi at home.  You can connect different devices, and use the encryption feature to ensure that no one else in the area uses your broadband.

Customer Service

Direct Save Telecom offers UK-based technical support and customer service.  Technical support is open 24 hours a day, 365 days a year on 0800 027 3930 (option 2), or 0208 421 7700 from mobiles.  The core technical support team is available from 8am to 8pm Monday to Friday, and 9am to 5pm Saturdays.

Customer services, billing and admin can be reached on the same number, option 3, Monday to Friday from 8am to 7pm.

Switching to Direct Save

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then Direct Save should organise the switch for you.

Line Rental

Direct Save Telecom is certainly amongst the cheapest providers for line rental, charging the equivalent of £11 a month if you pay the full year upfront.  Even if you pay monthly it is competitive, and you have the option of a non-contract, 28-day rolling agreement as well.

Package Features

The packages are kept simple; you’ll get a free wireless router (£8.95 postage and packaging), access to the technical and customer support services and free UK calls included.

You’ll also get Discount Card Membership, which save you loads of money on online shopping.  Discounts have been set up with a range of big name retailers and hotels, as well as flights, days out and services.

Availability

Direct Save Telecom is available throughout much of the UK, but you will need to check your postcode.  Some rural areas, for example, have not got a fibre network, and others do not support an ADSL broadband service either.  Coverage is widespread, but not 100%, which is normal for broadband in the UK.

FAQs

How fast is Direct Save Telecom broadband?

Direct Save Telecom offers up to 24Mbps broadband.  Your realistic speed would probably be slower than this, because factors such as distance from exchange and web traffic will play a part in connectivity.

What is unlimited broadband?

Unlimited broadband gives you uncapped usage, so you don’t need to worry about how much browsing and downloading you do each month.

 

PROs

  • Extremely cheap broadband
  • Unlimited monthly usage
  • Free wireless router
  • Low-cost line rental
  • Fibre broadband available

CONs

  • Fair usage policy
  • Expensive early termination
  • Unproven customer service
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Direct Save Telecom User Reviews

Enjoying my broadband

Getting a really good deal and good broadband speeds from Direct Save Telecom. When my router failed, I was given a replacement quickly and had a lovely person on the phone informing me on what I should do. Instead of going to some of the big broadband providers, I would recommend using this service.

Issues were sorted quickly

I wasn't a very happy customer when I first joined Direct Save Telecom, but then I changed my mind because they sorted out my issues quickly and professionally. My router wasn't working properly and they came to my rescue promptly. Now I have no problems with their broadband service.

Happy with Direct Save Telecom

Very happy with Direct Save Telecom, who seem to know their stuff when it comes to broadband. There were no unexpected costs on my first bill and the installation was straight forward. I would recommend this provider if you don't want your broadband cutting out all the time.

Good packages to choose from

If you don't want long-winded contracts, Direct Save Telecom is the ideal provider to go for. I've been with them for a while now and have had no issues with my connection. Customers services over the phone were helpful and didn't seem to hesitate to get the answers to my questions. They also didn't leave me on hold for long!

Need help switching or finding the best deal? Call 0800 840 5349 ×