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How do I switch to Post Office?

Switch to Post Office is simple. All you need to do is obtain your MAC number from your provider and Post Office will do the rest, including switching your phone line.

Post Office

Order online

Home phone & broadband deals

  • Free wireless router
  • Low-cost monthly fee
  • 18 month contracts

About Post Office

The Post Office started offering broadband services back in 2007, and make for a competitive alternative to the big name providers. There are only a few packages to choose from, with home calls included and different download caps available.

Post Office Broadband Packages

Provider   Package  
post-office-free-wireless-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
post-office-free-wireless-router.png

Broadband Premium & HomePhone

Limit:Unlimited
Speed up to: 8Mbps
Contract length: 18 months
Upfront cost:£7.00
Free Weekend Calls!
£20.00per month for 18 months usually £28.00per month
Save 29%*
price details
Go to site Go
Order online or call 0800 840 5349
post-office-free-wireless-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
post-office-free-wireless-router.png

Broadband Premium & Anytime Calls

Limit:Unlimited
Speed up to: 8Mbps
Contract length: 18 months
Upfront cost:£7.00
Anytime Calls Included!
£28.00per month for 18 months usually £36.00per month
Save 23%*
price details
Go to site Go
Order online or call 0800 840 5349

*Percentage saved calculated during offer period only

Our Post Office Review

About Post Office

Whilst most known for its mail system, the Post Office also offers broadband, with packages offering simple plans for low costs. Home calls are included in all Post Office Packages, with a number of download limits available.

Equipment

Post Office offers a free wireless router with all broadband packages, allowing you to connect all your devices online.

Customer Service

The Post Office’s call centres are open 24/7, meaning you can deal with issues at any time. The provider also has a Help section on its site with answers to a number of FAQs.

Line Rental

Line rental is included in the package price, as per ASA regulations.

Switching to Post Office

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then Post Office should organise the switch for you.

Package Features

Post Office broadband will supply you with a free internet security program that protects you from online threats. Customers are also eligible for up to 50Mb of webspace they can use to host their own website.

Availability

As Post Office is a simpler broadband provider, its services are available almost anywhere, including more remote areas.

FAQs

How fast is Post Office broadband?

The fastest Post Office broadband will work is an average speed of 8Mb, which is generally considered slow. This means that the service is not ideal for large families going online at once.

How many packages are available?

Two Post Office broadband packages are available: One with a download cap of 10Mb and another unlimited plan. Both are bundled with phone.

Are there any discounts?

Subscribers to the unlimited package can enjoy the first 6 months of an 18 month contract completely free and both allow free weekend calls. Customers can also choose 10 numbers to call at a discounted rate.

 

PROs

  • Cheaper than most providers
  • Easy to use and install
  • 24/7 UK based customer service
  • Widely available

CONs

  • Slow to average speed
  • Few options available
  • No TV service
  • Only one unlimited network
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Post Office User Reviews

Post Office surprised me

I knew nothing about broadband and was told that the Post Office's packages would be ideal for me. I was surprised that they offer a good value for money service and a decent connection. They answered all my questions and I was very pleased they had the patience to help me understand more about broadband.

You get what you want and need

With the Post Office they give you the basics when it comes to broadband, and sometimes that's all you need. I don't spend much time online, but I know that having a connection is important and they don't over-complicate the contract.

Very happy customer

Very pleased with my broadband package from the Post Office, offering a quick installation and reliable connection. I trust them with my parcels and broadband now!

Fine service with the Post Office

Very easy to sign-up with the Post Office's broadband package. I didn't want anything complicated and the Post Office just told me what I would be getting and how much it cost. No fuss. The speed may not be that great, but I have the basic package which lets me do the things I need to do online.

Need help switching or finding the best deal? Call 0800 840 5349 ×