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How do I switch to Virgin Media?

Once you've selected a Virgin deal, an engineer will be sent out to install your connection, who can even install your TV and phone too. The installation is normally free as part of your package and the engineer should be with you within a couple of days.

Virgin Media

Order online

Up to 152Mb superfast Virgin Media Broadband

  • Choose from a range of superfast broadband packages
  • Include TiVo® with the Virgin Media Big Bundles
  • Get unlimited monthly downloads

Remind me when my contract is due for renewal

About Virgin Media

Virgin Media is one of the country’s leading providers of broadband, as well as digital TV and home phone. Virgin Media has helped drive fibre-optic technology in the UK, and offers customers superfast broadband deals unlike any others on the market.

Virgin Media Broadband Packages

Provider   Package Speed Cap/Limit Monthly Cost  
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 50Mb Broadband & Phone

  • Includes broadband
  • Includes phone
  • Does not include TV

18 month contract

Free Set Up!

50Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £5.00 for 12 months

0808 168 6496

Up to50Mbps Unlimited £5.00 for 12 months (£17.50 thereafter)
Save 72%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496

Big Easy - TV M, Up To 50Mb Broadband & Talk Weekends

  • Includes broadband
  • Includes phone
  • Includes TV

18 month contract

Free Set Up!

50Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £12.99 for 12 months

0808 168 6496

Up to50Mbps Unlimited £12.99 for 12 months (£22.00 thereafter)
Save 41%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 100Mb Broadband & Phone

  • Includes broadband
  • Includes phone
  • Does not include TV

18 month contract

Free Set Up!

100Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £9.00 for 12 months

0808 168 6496

Up to100Mbps Unlimited £9.00 for 12 months (£22.50 thereafter)
Save 60%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 152Mb Broadband & Phone

  • Includes broadband
  • Includes phone
  • Does not include TV

18 month contract

Free Set Up!

152Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £20.00 for 12 months

0808 168 6496

Up to152Mbps Unlimited £20.00 for 12 months (£30.00 thereafter)
Save 34%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496

Big Bang - TV M+, Up To 100Mb Broadband & Talk Weekends

  • Includes broadband
  • Includes phone
  • Includes TV

18 month contract

Free Set Up!

100Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £19.99 for 12 months

0808 168 6496

Up to100Mbps Unlimited £19.99 for 12 months (£32.00 thereafter)
Save 38%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496

Big Kahuna - TV XL, Up To 152Mb Broadband & Talk Weekends

  • Includes broadband
  • Includes phone
  • Includes TV

18 month contract

Free Set Up!

152Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £32.99 for 12 months

0808 168 6496

Up to152Mbps Unlimited £32.99 for 12 months (£49.00 thereafter)
Save 33%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496

Big Kahuna Movies - TV XL, Up To 152Mb Broadband & Talk Weekends

  • Includes broadband
  • Includes phone
  • Includes TV

18 month contract

Free Set Up!

152Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £48.99 for 12 months

0808 168 6496

Up to152Mbps Unlimited £48.99 for 12 months (£68.00 thereafter)
Save 28%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496

Big Kahuna Sports - TV XL, Up To 152MB Broadband & Talk Weekends

  • Includes broadband
  • Includes phone
  • Includes TV

18 month contract

Free Set Up!

152Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £58.99 for 12 months

0808 168 6496

Up to152Mbps Unlimited £58.99 for 12 months (£77.00 thereafter)
Save 24%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496

Big Daddy - TV XL+, Up To 152Mb Broadband & Talk Weekends

  • Includes broadband
  • Includes phone
  • Includes TV

18 month contract

Free Set Up!

152Mbps broadband, unlimited monthly usage, 18 month contract

Free Set Up!

Only £79.99 for 12 months

0808 168 6496

Up to152Mbps Unlimited £79.99 for 12 months (£101.50 thereafter)
Save 22%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 50Mb Broadband

  • Includes broadband
  • Does not include phone
  • Does not include TV

12 month contract

Free Set Up!

50Mbps broadband, unlimited monthly usage, 12 month contract

Free Set Up!

Only £28.50 a month

0808 168 6496

Up to50Mbps Unlimited £28.50 for 12 months
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 100Mb Broadband

  • Includes broadband
  • Does not include phone
  • Does not include TV

12 month contract

Free Set Up!

100Mbps broadband, unlimited monthly usage, 12 month contract

Free Set Up!

Only £33.50 a month

0808 168 6496

Up to100Mbps Unlimited £33.50 for 12 months
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 152Mb Broadband

  • Includes broadband
  • Does not include phone
  • Does not include TV

12 month contract

Free Set Up!

152Mbps broadband, unlimited monthly usage, 12 month contract

Free Set Up!

Only £41.00 a month

0808 168 6496

Up to152Mbps Unlimited £41.00 for 12 months
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 50Mb Broadband, Phone + SIM

  • Includes broadband
  • Includes phone
  • Does not include TV

18 month contract

SIM Card Included On 12 Month Contract

50Mbps broadband, unlimited monthly usage, 18 month contract

SIM Card Included On 12 Month Contract

Only £12.50 for 12 months

0808 168 6496

Up to50Mbps Unlimited £12.50 for 12 months (£22.50 thereafter)
Save 45%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 100Mb Broadband, Phone + SIM

  • Includes broadband
  • Includes phone
  • Does not include TV

18 month contract

SIM Card Included On 12 Month Contract

100Mbps broadband, unlimited monthly usage, 18 month contract

SIM Card Included On 12 Month Contract

Only £17.50 for 12 months

0808 168 6496

Up to100Mbps Unlimited £17.50 for 12 months (£27.50 thereafter)
Save 37%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496
£75 Reward £75 Reward
£75 Reward £75 Reward

Big Connection 152Mb Broadband, Phone + SIM

  • Includes broadband
  • Includes phone
  • Does not include TV

18 month contract

SIM Card Included On 12 Month Contract

152Mbps broadband, unlimited monthly usage, 18 month contract

SIM Card Included On 12 Month Contract

Only £25.00 for 12 months

0808 168 6496

Up to152Mbps Unlimited £25.00 for 12 months (£35.00 thereafter)
Save 29%*
price details
Go to site Go

Offer ends:

0 days2 hours18 mins53 secs
Order online or call 0808 168 6496

*Percentage saved calculated during offer period only

Our Virgin Media Review

About Virgin Media

Virgin Media is one of the UK’s pioneers of fibre-optic broadband, offering its personal network of cables. This means that Virgin customers can enjoy some of the country’s fastest possible broadband, with some areas receiving up to 152Mb.

Equipment

Virgin’s SuperHub is known as one of the fastest wireless routers available and comes as standard with any broadband package. Virgin TV is managed through a TiVo box, which you can install yourself when you have a Virgin connection.

Customer Service

Virgin’s customer service is award winning and you can call the hotline for free on any Virgin Media landline. Whilst not operational 24/7, it is available every day. Customers can also get free online support via the chat feature on Virgin’s website. 

Switching to Virgin Media

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then Virgin Media should organise the switch for you.

Line Rental

For services with Virgin phone and TV, a standard £16.99 line rental charge is applied. Subscriptions that only include broadband, however, are exempt from this charge.

Package Features

Virgin customers can have their own exclusive Virgin email address, with 15 available for additional family members. You can also add further channels to your TV subscription, you can upgrade to the XL+ package and enjoy every digital channel available.

Virgin Media Mobile SIM

Virgin Media customers can choose to take a Virgin Mobile SIM starting at only £5 extra a month when they sign up to a broadband package. This includes unlimited texts as well as free calls to other Virgin Mobile customers.

Availability

Because Virgin Media runs on its own network, its service might not be immediately available to those who live in rural areas. While all Virgin packages use this network, the vast majority of UK customers will be able to receive fibre-optic. You can check availability in your area before you sign up.

FAQs

How fast is Virgin?

Virgin currently boasts one of the fastests networks in the UK, with the biggest package offering a huge 152Mb.

Do I have to pay line rental?

Unlike BT, you only have to pay line rental if you take phone as part of your package. Those on a broadband only offer don't have to pay unnecessary line rental fees.

How can I order?

Simply find a package that’s right for you, click through to Virgin Media’s page where you can enter your details. Virgin will then contact you about completing your installation.

Any benefits for new customers?

Virgin offers the Big Kahuna Bundle for new customers, where you can get broadband, TV and phone for a discounted price. You can also extend the bundle to include sports channels at a cheaper rate than usual.

Visit http://www.virginmedia.com/ to find out more about Virgin Media.

PROs

  • One of the fastest networks
  • No line rental for broadband only
  • Great for new subscribers
  • Fantastic customer service

CONs

  • Not available everywhere
  • Required installation
  • Customer service not 24/7
  • Can be prone to dropouts
Add review

Virgin Media User Reviews

Fantastic customer service

I had an issue with my router, but Virgin Media came round to fix the problem quickly and efficiently. Now I'm enjoying my broadband and so is the rest of the family.

Superfast and super service

Having a great broadband experience since switching to Virgin Media. Brilliant superfast speeds which means I can stream without getting angry with the buffering icon. Definitely worth the money.

Virgin Media Broadband

Am very happy with the services so far, but the recent increase in prices is not fair.

Virgin Media Broadband

Thomas was my technician this morning and he was excellent. I received a message to ask me to fill in the survey but it did not come up on the screen. I would be happy to oblige.

Virgin Media Broadband

I have been with virgin media for 3 months now and I am so happy with them. Virgin Media is the way forward and the download speed is excellent as is the customer service because they are in call centres in the UK!! So they can understand you which is always a bonus when trying to explain your problem.

Need help switching or finding the best deal? Call 0808 168 6496 ×