In this guide you'll find a number of ways to contact TalkTalk.
Getting in touch with either your internet service or mobile provider can be a struggle sometimes, especially when there are specific numbers for designated areas of the company. What’s more, companies can sometimes make it hard for you to find a customer service number in an attempt to make you find the answer you’re looking for elsewhere.
We’ve included every TalkTalk phone number you’ll ever need in this guide, including our own TalkTalk number which will put you through to our dedicated, friendly and experienced advisor team.
As for TalkTalk customer service queries, we’ve included the best phone numbers available to get you talking to the right people if it’s not sales queries you’re after.
If you’re new to TalkTalk and are looking for the best TalkTalk broadband deals, call on 0333 188 9318. One of the team will be able to help you with what's available right now, and get you set up if you want to go ahead.
If you’re interested in TalkTalk TV then call 0333 188 9318. You’ll be put through to a friendly TalkTalk expert who can guide you through everything you need to know.
TalkTalk’s customer service line is open 7 days a week, 8am to 6pm, giving its customers a massive availability window if its customer service team is needed to assist with issues.
TalkTalk’s customer service number is free to phone from within the UK, which is the same number mentioned above: 0800 049 1402. Lines are open Monday-Thursday 8am-10pm, Friday 8am-9pm and over the weekend 9am-8pm.
TalkTalk’s general enquiries number, 0345 172 0088, is free to call from TalkTalk UK landlines, and is open seven days a week 8am-8pm.
As TalkTalk uses the Openreach Network, its engineers will sometimes be called out upon your request if you have reported a problem.
If, for any reason, you would like to reschedule the appointment with your Openreach engineer, you can give them a call on 0870 087 8777. You will have any time up until 12 midday the day before your appointment to amend the timing - any later and you might be charged a late booking fee of £65.
If you’re a bit old school and would rather write an email or even craft a written letter, you can find TalkTalk’s email address and postal address below:
TalkTalk Correspondence Dept,
PO Box 675
TalkTalk does have a live chat option, but it’s not the easiest to find!
If you click through onto a page from the Need Some Help tab, you’ll be able to select another option at the bottom under Need to Speak to Someone? Select the yes option and you’ll be given a live chat logo. Click it and it’ll open the chat window at the bottom of your screen to start speaking to a TalkTalk customer service agent. The live chat option is available Monday through to Sunday.
TalkTalk Webmail is an email service only for TalkTalk broadband customers.
If you’re wanting to start an email account as a TalkTalk customer, just follow the steps below:
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