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How do I switch to BT?

If you're out of contract with your current provider, all you need to do is obtain your MAC (Migration Authorisation Code) and order a BT package. From there, it takes just days to get you connected. If you're still under contract, you may need to pay a release fee or penalty, so it's best to see out the remainder of your deal.

BT

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Great deals on BT home broadband

  • Unlimited download packages
  • Add a SIM for only £5 extra a month
  • Line rental included in package costs

About BT

BT Broadband is one of the leading choices for UK customers, with a great range of competitively-priced packages and good value in each deal. Choose BT Infinity for superfast broadband and check out the exclusive special offers and discounts online.

BT Broadband Packages

Provider   Package  
free-75-reward-card.pngbt-sport.png
  • Includes broadband
  • Includes phone
  • Does not include TV
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Unlimited Broadband + Weekend Calls

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 12 months
Upfront cost:£9.99
Free BT WiFi in 5 Million+ Hotspots
£27.99per month for 12 months usually £32.99per month
Save 16%*
price details
Go to site Go

Offer ends:

5 days15 hours26 mins21 secs
Order online
free-125-reward-card.pngbt-sport.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-125-reward-card.pngbt-sport.png

Unlimited BT Infinity 1 + Weekend Calls

Limit:Unlimited
Speed up to: 52Mbps
Contract length: 12 months
Upfront cost:£59.99
52Mb; The Fastest Fibre Speeds As Standard
£34.99per month for 12 months usually £39.99per month
Save 13%*
price details
Go to site Go

Offer ends:

5 days15 hours26 mins21 secs
Order online
free-125-reward-card.pngbt-sport.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-125-reward-card.pngbt-sport.png

Unlimited BT Infinity 2 + Weekend Calls

Limit:Unlimited
Speed up to: 76Mbps
Contract length: 12 months
Upfront cost:£9.99
Free BT WiFi In 5 Million+ Hotspots
£49.99per month for 12 months
price details
Go to site Go

Offer ends:

5 days15 hours26 mins21 secs
Order online
free-125-reward-card.pngbt-sport.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-125-reward-card.pngbt-sport.png

Entertainment Starter TV + Unlimited BT Infinity 1 + Weekend Calls

Limit:Unlimited
Speed up to: 52Mbps
Contract length: 12 months
Upfront cost:£59.99
Free BT Sport Pack
£37.99per month for 12 months
price details
Go to site Go

Offer ends:

5 days15 hours26 mins21 secs
Order online
free-125-reward-card.pngbt-sport.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-125-reward-card.pngbt-sport.png

Entertainment Plus + Unlimited BT Infinity 1 + Weekend Calls

Limit:Unlimited
Speed up to: 52Mbps
Contract length: 12 months
Upfront cost:£59.99
Free BT Sport Pack
£42.49per month for 12 months usually £49.99per month
Save 16%*
price details
Go to site Go

Offer ends:

5 days15 hours26 mins21 secs
Order online
free-125-reward-card.pngbt-sport.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-125-reward-card.pngbt-sport.png

Total Entertainment + Unlimited BT Infinity 1 + Weekend Calls

Limit:Unlimited
Speed up to: 52Mbps
Contract length: 12 months
Upfront cost:£59.99
Free BT Sport Pack
£47.99per month for 12 months usually £57.99per month
Save 18%*
price details
Go to site Go

Offer ends:

5 days15 hours26 mins21 secs
Order online
free-125-reward-card.pngbt-sport.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-125-reward-card.pngbt-sport.png

Total Entertainment + Unlimited BT Infinity 2 + Weekend Calls

Limit:Unlimited
Speed up to: 76Mbps
Contract length: 12 months
Upfront cost:£29.99
Free BT Sport Pack
£62.99per month for 12 months usually £67.99per month
Save 8%*
price details
Go to site Go

Offer ends:

5 days15 hours26 mins21 secs
Order online

*Percentage saved calculated during offer period only

Our BT Review

About BT

BT is one of the UK’s leading providers, offering a variety of broadband, TV and phone packages. Choose BT Infinity to connect to superfast fibre-optic speeds with a combination of bundles, including all-new mobile deals.

Equipment

BT’s Home Hub technology is on its fifth generation and boasts one of the most reliable wireless signals ever while using half the amount of energy as a standard light bulb. The majority of BT deals include the hub for free, with only a small delivery charge applying.

BT’s Vision+ set-top TV box allows you to pause and rewind live TV as well as watch archives of over 300 hours of on-demand viewing.

Customer Service

BT’s broadband helpline is free from landlines and operates 24/7. You can also visit BT’s online support page to speak to a “virtual assistant” and have frequently asked questions about broadband, TV and phone services answered instantly. 

Switching to BT

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then BT should organise the switch for you.

Line Rental

All packages include line rental in the price, as per ASA regulations.

Package Features

Customers can choose from a number of extra features with their BT package. BT Broadband Extra and Infinity Extra both come with a free subscription to McAfee Net Protect Plus, which includes, anti-virus software and firewalls for ultimate online protection.

All broadband customers are also eligible to BT Sport channels for free, where you can watch live Premier League coverage through your TV or the BT Sport app.

BT Mobile SIM

Some broadband packages offer additional value with an included BT Mobile SIM, that runs as long as your subscription. You can take the SIM as part of your package or buy it separately at a discount if you’re an existing BT customer.

Availability

As BT is the biggest UK telecoms provider and as such offers the maximum amount of availability. Superfast fibre-optic connections will require installation but standard broadband packages can link to your existing phone line without any changes. Some remote locations will not support fibre-optic connections, but you can check this before you order.

FAQs

How fast is BT?

BT broadband ranges from 17Mb to 76Mb, depending on what package you go for. 17Mb packages are ideal for personal or low internet use, with the larger 76Mb perfect for families going online at the same time.

What are the advantages of fibre?

Fibre-optic provides a much faster and more reliable service than standard cable broadband. Whilst more expensive and not available to everyone, fibre is the ultimate broadband experience for those looking for reliability. 

What does unlimited mean?

BT’s unlimited plans allow you to download however much you want at any time. Those with data caps will only let you download a certain amount per month before capping out or charging you further.

Is it easy to install?

Installing BT broadband is as simple as hooking up your Home Hub Router. Fibre services will need installing, but an engineer will be sent out to take care of it for you.

Visit http://www.bt.com/ to find out more about BT.

Claiming A Reward

If you placed your BT order during a rewards promotion, such as a free voucher or prepaid card, you can claim it here.

“Pure card is issued by R. Raphael & Sons plc, pursuant to license by MasterCard International Incorporated. MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Inc. Raphaels Bank is a UK Bank authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (registration number 161302) and is permitted to issue e-money. Head office and registered office at 19-21 Shaftesbury Ave, London W1D 7ED, company registration number 01288938”

PROs

  • Easy to get connected
  • BT Sport included
  • UK’s most popular network
  • Fast and reliable fibre-optic

CONs

  • Fibre activation fee
  • Infinity not yet available everywhere
  • Charges for going over capped usage
Add review

BT User Reviews

BT fibre-optic broadband is a winner

Since finding out that my area could get superfast broadband, I decided to go with BT and give it a try. I think it's a fantastic service and so far had no issues with my connection at all.

BT Broadband

Great service, which I am very pleased with. Speed is good and I hardly ever get any downtime. Would recommend BT to anyone looking for a reliable broadband provider

BT Broadband Infinity

BT Infinity is fantastic - fast speed and customer service is great . I definately would recommend this and often do to people who struggle with the internet.

BT Broadband Infinity

I have just upgraded my BT package to the super fast infinity service and I am very impressed. The connection is faster than I have had with any other provider and it is very reasonably priced. Will definitely be recommending it to friends and family.

Need help switching or finding the best deal? Call 0800 840 5349 ×