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How do I switch to Virgin Media?

Once you've selected a Virgin deal, an engineer will be sent out to install your connection, who can even install your TV and phone too. The installation is normally free as part of your package and the engineer should be with you within a couple of days.

Virgin Media

Order online

Up to 300Mb superfast Broadband

  • Unlimited monthly downloads included
  • Advanced new Virgin TV V6 Box
  • Superfast broadband packages

About Virgin Media

Virgin Media is one of the country’s leading providers of broadband, as well as digital TV and home phone. Virgin Media has helped drive broadband technology in the UK, and offers customers superfast broadband deals unlike any others on the market.

Virgin Media Broadband Packages

Provider   Package  
free-super-hub.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-super-hub.png

VIVID 100 Broadband & Phone

Limit:Unlimited
Speed up to: 100Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£32.00per month for 12 months usually £40.00per month
Save 20%*
price details
Go to site Go
Order online or call 0800 230 0903
free-super-hub.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-super-hub.png

VIVID 200 Broadband & Phone

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£37.00per month for 12 months usually £45.00per month
Save 18%*
price details
Go to site Go
Order online or call 0800 230 0903
free-super-hub.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-super-hub.png

VIVID 200 Gamer Broadband & Phone

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£42.00per month for 12 months usually £50.00per month
Save 16%*
price details
Go to site Go
Order online or call 0800 230 0903
free-super-hub.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-super-hub.png

VIVID 300 Fibre Broadband & Phone

Limit:Unlimited
Speed up to: 300Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£47.00per month for 12 months usually £55.00per month
Save 15%*
price details
Go to site Go
Order online or call 0800 230 0903
free-tivo-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-tivo-box.png

The Player Bundle

Limit:Unlimited
Speed up to: 100Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£32.00per month for 12 months usually £45.00per month
Save 29%*
price details
Go to site Go
Order online or call 0800 230 0903
free-tivo-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-tivo-box.png

The Mix Bundle

Limit:Unlimited
Speed up to: 100Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£39.00per month for 12 months usually £52.00per month
Save 25%*
price details
Go to site Go
Order online or call 0800 230 0903
free-tivo-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-tivo-box.png

The Fun Bundle

Limit:Unlimited
Speed up to: 100Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£49.00per month for 12 months usually £57.00per month
Save 15%*
price details
Go to site Go
Order online or call 0800 230 0903
free-tivo-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-tivo-box.png

The Full House Bundle

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£55.00per month for 12 months usually £73.00per month
Save 25%*
price details
Go to site Go
Order online or call 0800 230 0903
free-tivo-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-tivo-box.png

The Full House Movies Bundle

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£65.00per month for 12 months usually £93.00per month
Save 31%*
price details
Go to site Go
Order online or call 0800 230 0903
free-tivo-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-tivo-box.png

The Full House Sports Bundle

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
Price Includes Line Rental
£75.00per month for 12 months usually £103.00per month
Save 28%*
price details
Go to site Go
Order online or call 0800 230 0903
free-tivo-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-tivo-box.png

The VIP Bundle

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
Extra Virgin V6 Box
£85.00per month for 12 months usually £120.00per month
Save 30%*
price details
Go to site Go
Order online or call 0800 230 0903
free-super-hub.png
  • Includes broadband
  • Does not include phone
  • Does not include TV
free-super-hub.png

VIVID 100 Broadband Only

Limit:Unlimited
Speed up to: 100Mbps
Contract length: 12 months
Upfront cost:£20.00
No Virgin Phone Line
£32.25per month for 12 months
price details
Go to site Go
Order online or call 0800 230 0903
free-super-hub.png
  • Includes broadband
  • Does not include phone
  • Does not include TV
free-super-hub.png

VIVID 200 Broadband Only

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
No Virgin Phone Line
£37.25per month for 12 months
price details
Go to site Go
Order online or call 0800 230 0903
free-super-hub.png
  • Includes broadband
  • Does not include phone
  • Does not include TV
free-super-hub.png

VIVID 200 Gamer Broadband Only

Limit:Unlimited
Speed up to: 200Mbps
Contract length: 12 months
Upfront cost:£20.00
No Virgin Phone Line
£42.25per month for 12 months
price details
Go to site Go
Order online or call 0800 230 0903
free-super-hub.png
  • Includes broadband
  • Does not include phone
  • Does not include TV
free-super-hub.png

VIVID 300 Broadband Only

Limit:Unlimited
Speed up to: 300Mbps
Contract length: 12 months
Upfront cost:£20.00
No Virgin Phone Line
£47.25per month for 12 months
price details
Go to site Go
Order online or call 0800 230 0903

*Percentage saved calculated during offer period only

Our Virgin Media Review

About Virgin Media

Virgin Media is one of the UK’s pioneers of superfast broadband, offering its personal network of cables. This means that Virgin customers can enjoy some of the country’s fastest possible broadband, with some packages offering up to 200Mb.

Equipment

Virgin’s SuperHub is known as one of the fastest wireless routers available and comes as standard with any broadband package. Virgin TV is managed through the TiVo-powered V6 Box, which you can install yourself when you have a Virgin connection.

Customer Service

Virgin’s customer service is award winning and you can call the hotline for free on any Virgin Media landline. Whilst not operational 24/7, it is available every day. Customers can also get free online support via the chat feature on Virgin’s website. 

Switching to Virgin Media

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then Virgin Media should organise the switch for you.

Line Rental

Line rental is included in the package price, as per ASA regulations.

Package Features

Virgin Media Bundles offer TV, which is accessed through the TiVo-powered V6 Box as well as the standard box. Customers can also get superfast broadband, with up to 200Mb available.  There's also up to 50Mb and up to 100Mb, so you have plenty of choice, and there's home phone included as well.

Virgin Media Mobile SIM

Virgin Media customers can choose to take a Virgin Mobile SIM starting at only £5 extra a month when they sign up to a broadband package. This includes unlimited texts as well as free calls to other Virgin Mobile customers.

Availability

Because Virgin Media runs on its own network, its service might not be immediately available to those who live in rural areas. However, Virgin Media's network is on a constant roll-out, with more and more areas able to get superfast broadband.

FAQs

How fast is Virgin?

Virgin currently boasts one of the fastests networks in the UK, with the biggest package offering a huge 200Mb.

Is line rental a separate charge?

No. Line rental is included in the advertised package prices, as per ASA regulations.

How can I order?

Simply find a package that’s right for you, click through to Virgin Media’s page where you can enter your details. Virgin will then contact you about completing your installation.

Visit http://www.virginmedia.com/ to find out more about Virgin Media.

PROs

  • One of the fastest networks
  • No line rental for broadband only
  • Great for new subscribers
  • Fantastic customer service

CONs

  • Not available everywhere
  • Required installation
  • Customer service not 24/7
  • Can be prone to dropouts
Add review

Virgin Media User Reviews

Fantastic customer service

I had an issue with my router, but Virgin Media came round to fix the problem quickly and efficiently. Now I'm enjoying my broadband and so is the rest of the family.

Superfast and super service

Having a great broadband experience since switching to Virgin Media. Brilliant superfast speeds which means I can stream without getting angry with the buffering icon. Definitely worth the money.

Virgin Media Broadband

Am very happy with the services so far, but the recent increase in prices is not fair.

Virgin Media Broadband

Thomas was my technician this morning and he was excellent. I received a message to ask me to fill in the survey but it did not come up on the screen. I would be happy to oblige.

Virgin Media Broadband

I have been with virgin media for 3 months now and I am so happy with them. Virgin Media is the way forward and the download speed is excellent as is the customer service because they are in call centres in the UK!! So they can understand you which is always a bonus when trying to explain your problem.

Need help switching or finding the best deal? Call 0800 230 0903 ×