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How do I switch to Hyperoptic?

Once you've bought a Hyperoptic deal online, they'll be in touch to book an installation. From there, it should only take a few days for your router to arrive and for you to get connected. If you're still in contract, your provider may charge you for leaving early.

Hyperoptic

Order online

1 Gig home broadband for the fastest downloads

  • Get Hyper-sonic 1Gig fibre broadband straight to your home
  • Download a 5GB high definition movie in just 52 seconds
  • Enjoy broadband speed 68 times faster than the UK average

About Hyperoptic

Hyperoptic delivers a revolutionary broadband service, running the fibre network directly to your building.  This means you can take a 1Gbps broadband package, which is 1000Mbps, and you’ll get 68 times the UK average broadband speed, letting you download huge HD movie files in under a minute.

Hyperoptic Broadband Packages

Provider   Package  
hyperoptic-free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
hyperoptic-free-router.png

20Mb Fibre Broadband + Phone

Limit:Unlimited
Speed up to: 20Mbps
Contract length: 12 months
Upfront cost:Free
Free Installation
£18.00per month for 12 months usually £25.00per month
Save 29%*
price details
Go to site Go
Order online or call 0800 840 5349
hyperoptic-free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
hyperoptic-free-router.png

100Mb Fibre Broadband + Phone

Limit:Unlimited
Speed up to: 100Mbps
Contract length: 12 months
Upfront cost:Free
Free Installation
£28.00per month for 12 months usually £38.00per month
Save 27%*
price details
Go to site Go
Order online or call 0800 840 5349
hyperoptic-free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
hyperoptic-free-router.png

1Gb Fibre Broadband + Phone

Limit:Unlimited
Speed up to: 1024Mbps
Contract length: 12 months
Upfront cost:Free
Free Installation
£48.00per month for 12 months usually £63.00per month
Save 24%*
price details
Go to site Go
Order online or call 0800 840 5349

*Percentage saved calculated during offer period only

Our Hyperoptic Review

About Hyperoptic

Hyperoptic is the UK’s most revolutionary broadband provider, offering speeds that are unmatched by installing fibre-optic cables directly into your home.

Equipment

All Hyperoptic packages come with a free Hyperhub wireless router, worth £70. The hub features cutting edge channel switching that brings interference down to a minimum from weather.

Customer Service

Hyperoptic’s customer service line is available 24/7. Customers will also have a personal account on ‘My Hyperoptic’, allowing them to talk to an agent that is designated to their account.

Line Rental

Line rental is included in the package price, as per ASA regulations.

Switching to Hyperoptic

Switching to Hyperoptic is easy. Simply find out if it’s available in your area and choose a package if it is. From then, Hyperoptic will be in touch to arrange an installation. As it is a fibre-to-the-premises service, you will also need to let your current provider know that you are switching and leaving their network altogether.

Package Features

Both your wireless hub and installation are free as part of your subscription. Together these are worth a combined £270, meaning a huge saving for customers. Hyperoptic’s phone service also offers free evening and weekend calls.

Availability

Due to the fact that Hyperoptic installs fibre cables directly into your home, the service is currently rather limited. You can check via the provider’s website to see if your building is able to be connected and register your interest if it isn’t.

FAQs

How fast is Hyperoptic?

Hyperoptic offers the UK’s fastest broadband speed, with its best package delivering 1000Mb. Customers can also choose from 20Mb and 100Mb bundles.

Is it in my area?

Hyperoptic currently is only in a very specific amount of areas. You can however check on the provider’s website to see if your property is in the catchment area for the service.

How will it be installed?

Because Hyperoptic works by bringing fibre-optic cables directly into your home, the service does need to be installed. This is easily sorted out by an engineer and is free as part of your subscription.

Is line rental included in the price?

Yes, line rental is included as per ASA regulations.

PROs

  • Fastest broadband in the country
  • Unlimited downloads
  • Cheap basic package
  • Free installation and router

CONs

  • Limited availability
  • Expensive deluxe option
  • Limited amount of deals
Add review

Hyperoptic User Reviews

Good broadband

Got a good package with Hyperoptic, giving me excellent download speeds so I can stream online. I had problems with my router, but was able to sort it out over the phone with someone from customer services. They know what they're doing and can help you fix the problem quickly.

Good broadband connection

I am happy with the service I am getting from Hyperoptic. Although I have their standard package, I still get decent speeds and it rarely cuts out. The whole process of getting broadband with this provider was hassle-free and I am pleased with my home connection.

No issues with Hyperoptic

Signing up as a subscriber to Hyperoptic was easy. Someone came round to get me online and they even gave me a talk about how to use my new broadband. I don't have issues with them and really enjoyed chatting to the person over the phone.

Superfast broadband speeds

Recently got myself onto the fibre-optic band wagon with Hyperoptic and was blown away by the broadband speeds. It was easy to get everything set up and online. They may not be the main leaders in the broadband market, but I highly recommend anyone to go with Hyperoptic.

Need help switching or finding the best deal? Call 0800 840 5349 ×