Direct Save Telecom

Direct Save Telecom provides simple, cost-effective ADSL broadband packages.  You can get up to 24Mbps, with the option to take unlimited usage.  The clear options from Direct Save make it easy to find a package that’s right for you, and whilst fibre is not on offer, you can still get a reliable service from a provider that keeps prices low.

You can take a rolling one-month deal, or get the financial benefit of something long-term.  You can also make a great saving with Direct Save Telecom’s landline offer; you’ll get an overall reduction if you pay upfront, making the package even better value. Direct Save offers inclusive calls with some packages, as well as a free wireless router, and a dedicated customer service team is available on weekdays, should you need assistance.

With Direct Save Telecom you get a free wireless router, so you can have Wi-Fi at home.  You can connect different devices, and use the encryption feature to ensure that no one else in the area uses your broadband.

Direct Save Telecom offers UK-based technical support and customer service.  Technical support is open 24 hours a day, 365 days a year on 0800 027 3930 (option 2), or 0208 421 7700 from mobiles.  The core technical support team is available from 8am to 8pm Monday to Friday, and 9am to 5pm Saturdays.

Customer services, billing and admin can be reached on the same number, option 3, Monday to Friday from 8am to 7pm.

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then Direct Save should organise the switch for you.

Line rental is included in the package price, as per ASA regulations.

The packages are kept simple; you’ll get a free wireless router (£8.95 postage and packaging), access to the technical and customer support services and free UK calls included.

You’ll also get Discount Card Membership, which save you loads of money on online shopping.  Discounts have been set up with a range of big name retailers and hotels, as well as flights, days out and services.

Direct Save Telecom is available throughout much of the UK, but you will need to check your postcode.  Some rural areas, for example, have not got a fibre network, and others do not support an ADSL broadband service either.  Coverage is widespread, but not 100%, which is normal for broadband in the UK.

How fast is Direct Save Telecom broadband?

Direct Save Telecom offers up to 24Mbps broadband.  Your realistic speed would probably be slower than this, because factors such as distance from exchange and web traffic will play a part in connectivity.

What is unlimited broadband?

Unlimited broadband gives you uncapped usage, so you don’t need to worry about how much browsing and downloading you do each month.