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How do I switch to Plusnet?

In order to connect to Plusnet, you'll need your MAC number so your switch can go smoothly. Once you've chosen a deal, Plusnet will contact your previous provider then post your router to you. From there, you can set up your wireless network and get connected.

Plusnet

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Get Unlimited Plusnet Broadband

  • Enjoy unlimited usage with Plusnet broadband
  • Up to 38Mb or 76Mb with fibre packages
  • Line rental included in package prices

About Plusnet

Plusnet offers a selection of packages to suit different customers, so whether you just browse the web occasionally or find you spend half your time downloading, there will be a Plusnet broadband deal for you, and this provider is renowned for keeping costs down.

Plusnet Broadband Packages

Provider   Package  
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Broadband & Line Rental

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 18 months
Upfront cost:£10.00
Free Calls To Other Plusnet Customers
£18.00per month for 18 months usually £25.00per month
Save 29%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Broadband & Evening, Weekend & Mobile Calls

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 18 months
Upfront cost:£10.00
Price Includes Line Rental
£22.00per month for 18 months usually £29.00per month
Save 25%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Broadband & Unlimited UK & Mobile Calls

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 18 months
Upfront cost:£10.00
Price Includes Line Rental
£26.00per month for 18 months usually £33.00per month
Save 22%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Broadband & Anytime International Calls

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 18 months
Upfront cost:£10.00
Price Includes Line Rental
£25.50per month for 18 months usually £32.50per month
Save 22%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Fibre Extra & Line Rental

Limit:Unlimited
Speed up to: 76Mbps
Contract length: 18 months
Upfront cost:£25.00
Free Calls To Other Plusnet Customers
£30.00per month for 18 months usually £37.50per month
Save 20%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Fibre Broadband & Line Rental

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£25.00
Free Calls To Other Plusnet Customers
£25.00per month for 18 months usually £32.50per month
Save 24%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Fibre Broadband + Evening, Weekend & Mobile Calls

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£25.00
Price Includes Line Rental
£29.00per month for 18 months usually £36.50per month
Save 21%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Fibre Broadband + Unlimited UK & Mobile Calls

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£25.00
Price Includes Line Rental
£33.00per month for 18 months usually £40.50per month
Save 19%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online
free-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-router.png

Unlimited Fibre Extra + Evening, Weekend UK & Mobile Calls

Limit:Unlimited
Speed up to: 76Mbps
Contract length: 18 months
Upfront cost:£25.00
Price Includes Line Rental
£34.00per month for 18 months usually £41.50per month
Save 19%*
price details
Go to site Go

Offer ends:

7 days17 hours58 mins2 secs
Order online

*Percentage saved calculated during offer period only

Our Plusnet Review

About Plusnet

Plusnet offers a selection of broadband and phone, as well as broadband only, packages, and customers can choose fibre for superfast broadband. Even the most basic packages come with plenty of monthly usage, giving you great value for money.

Plusnet is also known for promoting excellent incentives and offers, giving customers great value for money with their deal. Plusnet often offers its broadband for a number of months at half price, and this includes fibre. The packages will include other useful benefits such as a free wireless router, and the option of security software from McAfee.

Equipment

Plusnet offers a wireless router for home Wi-Fi, which lets you use an encrypted connection for security.  It’s worth around £40, and Plusnet will charge £5.99 for postage and packaging.

You can connect multiple devices wirelessly to the router, including laptops, smartphones and tablets.

Customer Service

Plusnet’s customer support is UK-based, with assistance available 365 days a year.

There is online help, with FAQs and Live Chat, but if you want to call then phone 0800 432 0200 from your landline, or 0345 140 0200 from your mobile.

Switching to Plusnet

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then Plusnet should organise the switch for you.

Line Rental

Line rental is included in the package price, as per ASA regulations.

Package Features

Plusnet’s broadband and fibre packages give you uncapped usage.  A traffic prioritisation policy applies whereby types of traffic are prioritised to ensure things like Skype calls can run smoothly whilst downloads run a little slower in the background when necessary. Please see the Plusnet website for details.

You’ll have the wireless router included, alongside Plusnet Protect powered by McAfee for online security.  You also get Plusnet SafeGuard, giving parents effective control of website access, with a simple set-up and easy blocking feature.

Availability

As with any broadband provider, availability cannot be guaranteed without checking your post code, but Plusnet’s service does have good coverage.  Rural areas are often the ones with less availability, and fibre will depend on whether you live in a street with a fibre-optic network installed.

FAQs

What is Plusnet Fibre?

Plusnet Fibre is Plusnet’s fibre-optic broadband service, offering customers consistent, superfast download speeds. Fibre-optic broadband is much quicker and more efficient than the standard, copper-based service. You can enjoy faster downloading, slicker web browsing and seamless streaming, and you’ll find that actual speeds are usually very close to the advertised maximum possible.

 

How fast is Plusnet broadband?

Plusnet offers up to 38Mbps and up to 76Mbps for fibre, whilst the standard broadband allows up to 17Mbps. With standard broadband, you can expect your average speed to be consistently less than the maximum available, because factors such as distance from exchange and local web traffic slow things down. However, with fibre-optic you can expect consistently superfast speeds thanks to the advanced fibre-optic technology.

 

What is unlimited broadband?

If you have a broadband limit in place, then each time you load a web page, stream a movie or download a song, you are using up your monthly allowance. Unlimited broadband gives you uncapped usage every month, so you don’t need to worry about how much you are downloading or browsing the web.

PROs

  • Fibre and standard broadband offered
  • Great value deals found online
  • Broadband only or broadband and phone
  • Award-winning support 365 days a year

CONs

  • Unpredciatble speed with ADSL broadband
  • Activation fee on broadband only
  • Fee applies for house move
Add review

Plusnet User Reviews

Very happy with Plusnet

Very happy to have chosen Plusnet as my broadband provider. Friendly customer service, quick installation and a connection that doesn't cut out. I highly recommend anyone to consider Plusnet.

Good value

I think Plusnet is really good value for money. Although I'm not getting the fastest of download speeds (but I am far away from my exchange), I have enough to browse the web without any struggle.

Plusnet Broadband

After about 6 months found my bill increasing ~ I contacted the team ~ I was immediately checked out and linked to a cheaper rate! couldn't ask for a better service than that! Many Thanks keep up the good service Maggie (:

Honest Broadband

I've been with Plusnet now for 1 Month and although in the beginning I had some connection problems, when ever I Phoned Plusnet they always did there best to help. After about a week and getting BT to sort the line out, the problem was sorted. I've had good service ever since. When ever I switch the router back on the broadband is always on with no delays and I've never lost signal while being on line. The 2WIRE router that comes free is more than able to cope with my desktop, my partners laptop and the Wii all being on-line at the same time. Some people may be put off with the fact the Plusnet cap the bandwidth at peak-times, but this is the reason their srvice never has problems and to be honest, if you are just browsing the web, then you will never notice the cap. If you are wondering about the usage limits, I've used 7.5G in 4 weeks and I downloaded all my Microsoft updates for two computers and all the updates for my Wii. 20G is a whole lot of Downloads. Plus if you want to download really big files remember that between 00:00 and 08:00 is free and does not count towards your monthly usage limit.

Plusnet Broadband

1st Class service ,reliable and trustworthy. Whenever I've called for assistance the reply has always been fast and helpful.

Need help switching or finding the best deal? Call 0800 840 5349 ×