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How do I switch to TalkTalk?

To switch to TalkTalk, all you need to do is place your order for the package you want and wait for your welcome pack and router to arrive via post. From there, you'll be able to connect straight away provided you're free from other contracts.

TalkTalk

Order online

Totally Unlimited Broadband

  • Unlimited low-cost broadband or fibre
  • Advanced wireless Super Router included
  • Include entertainment & catch-up with TV Plus

About TalkTalk

TalkTalk’s packages give you everything you expect from your broadband deal at a price that stands out against competitors. You can choose fibre-optic broadband for superfast internet, and include digital TV if you want the complete home service.

TalkTalk Broadband Packages

Provider   Package  
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  • Includes broadband
  • Includes phone
  • Does not include TV
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Fast Broadband

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 12 months
Upfront cost:Free
Fixed Low Price Plan!
£22.95per month for 12 months
price details
Go to site Go
Order online or call 0800 049 7842
free-super-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-super-router.png

Faster Fibre Broadband

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£25.00
4.5X Faster Download Speeds!
£28.50per month for 18 months
price details
Go to site Go
Order online or call 0800 049 7842
free-youview-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
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TV Plus with Fast Broadband

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 12 months
Upfront cost:£25.00
30+ Entertainment Channels!
£30.95per month for 12 months
price details
Go to site Go
Order online or call 0800 049 7842
free-youview-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
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TV with Fast Broadband

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 12 months
Upfront cost:£25.00
Fixed Low Price Plan!
£22.95per month for 12 months
price details
Go to site Go
Order online or call 0800 049 7842
free-youview-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-youview-box.png

TV with Faster Fibre Broadband

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£50.00
Get Up To 80 Channels!
£28.50per month for 18 months
price details
Go to site Go
Order online or call 0800 049 7842
free-youview-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-youview-box.png

TV Plus with Faster Fibre Broadband

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£50.00
30+ Entertainment Channels!
£36.50per month for 18 months
price details
Go to site Go
Order online or call 0800 049 7842
free-super-router.png
  • Includes broadband
  • Includes phone
  • Does not include TV
free-super-router.png

Upgrade to Faster Fibre

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£50.00
5x Faster Than Standard Broadband!
£28.50per month for 18 months
price details
Go to site Go
Order online or call 0800 049 7842
free-youview-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-youview-box.png

Upgrade To TV with Fast Broadband

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 12 months
Upfront cost:£25.00
Get Up To 80 Channels!
£22.95per month for 12 months
price details
Go to site Go
Order online or call 0800 049 7842
free-youview-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-youview-box.png

Upgrade to TV Plus with Fast Broadband

Limit:Unlimited
Speed up to: 17Mbps
Contract length: 12 months
Upfront cost:£50.00
Get Up To 80 Channels!
£30.95per month for 12 months
price details
Go to site Go
Order online or call 0800 049 7842
free-youview-box.png
  • Includes broadband
  • Includes phone
  • Includes TV
free-youview-box.png

Upgrade to TV with Faster Fibre

Limit:Unlimited
Speed up to: 38Mbps
Contract length: 18 months
Upfront cost:£75.00
Get Up To 80 Channels!
£28.50per month for 18 months
price details
Go to site Go
Order online or call 0800 049 7842

*Percentage saved calculated during offer period only

Our TalkTalk Review

About TalkTalk

TalkTalk has become a popular choice for broadband, thanks to its dependable service and fast maximum broadband speed of 76Mbps when you take the top fibre package. TalkTalk also offers a TV package with inclusive home phone calls, and with TalkTalk you can always expect a great value deal, combined with a high quality service that includes free customer service 7 days a week.

TalkTalk is renowned for its low price, which gives customers the opportunity to enjoy affordable broadband without any compromise on the service. If you are looking at keeping your costs down, then TalkTalk is a great choice, and even those who will be frequently browsing the web and streaming can enjoy a package with the right speed, at the right price.

Equipment

With TalkTalk you will get the advanced Super Router which is essential for home wireless web usage. You can connect multiple devices using the unique Wi-Fi code, and the router has good range.

If you take a TalkTalk TV deal then you’ll also get either a TalkTalk TV or TalkTalk TV Plus box included. The box has a number of features, including 7-day catch-up TV which uses your broadband connection to download content on demand.

Customer Service

TalkTalk has a number of online assistance options, with FAQs, technical advice and easy ways to report any problems.

If you need to speak to someone directly, you can call 0870 444 1820, or 0203 441 5550 if calling from a mobile.

Alternatively you can email, with TalkTalk aiming to respond to all queries within 72 hours.

Switching to TalkTalk

Under new rules, switching provider is simple.  All you need to do is check that you can get the service at your postcode, then place your order, and then TalkTalk should organise the switch for you.

Line Rental

TalkTalk line rental is now included as part of the package.

You do need to take line rental with TalkTalk broadband or Fibre, and it also gives you the chance to take up an inclusive calls boost, giving you landline minutes throughout the month.

Package Features

A major benefit of taking TalkTalk is the addition of both Homesafe® and Super Safe, which gives you essential online protection and security.

Home Safe offers standard online security for your computer, with Super Safe giving you increased protection with support fro multipul devices, browsing security, banking security and parental controls. You'll also have added virus security when using Super Safe.

Availability

TalkTalk is a broadband provider available throughout the UK. The vast majority of areas will have TalkTalk availability, although some rural locations may not be able to take up the service.

Fibre is also available across the country, particularly in inner city areas where a fibre network has been set up. If there is no fibre connection available, TalkTalk will confirm this and let you know of alternative options, such as ADSL broadband.

FAQs

What is TalkTalk Faster Fibre Broadband?

TalkTalk Faster Fibre Broadband is a fibre-optic internet service, giving you superfast download speeds on all connected devices within your home. Whilst TalkTalk still offers the older copper-based broadband, many customers want quicker downloading and seamless streaming online, and TalkTalk Faster Fibre Broadband is a competitively priced solution. There are different packages available, so it’s easier to find something ideally suited to your broadband needs.

How fast is TalkTalk broadband?

With TalkTalk Faster Fibre Broadband, you can recieve up to 76Mbps. This package will consistently deliver superfast broadband download speeds, thanks to the advanced fibre-optic network. TalkTalk’s standard broadband service offers up to 17Mpbs, although the actual speed would usually be lower than this. The copper-based network is significantly slower than fibre-optic, and your speed will be affected by various factors such as distance from exchange and local web traffic.

What is unlimited broadband?

Unlimited broadband means uncapped downloading and web usage every month, so you don’t have to worry about exceeding any preset limit. Some packages might have a usage limit, like 1GB or 2GB, and every time you load a web page, stream a video or download a song, it counts towards the limit. Choosing unlimited broadband gives you the freedom to use the web as much as you like at home.

Visit http://www.talktalk.co.uk/ to find out more about TalkTalk.

PROs

  • Unlimited downloads
  • TalkTalk Online security
  • Advanced Super Router
  • Free calls between TalkTalk customers
  • Online offers and discounts

CONs

  • Minimum 18-month contract
  • No public Wi-Fi service
  • Reliability depends on location
Add review

TalkTalk User Reviews

Mr C Fennell

Very pleased with broadband and TV and very happy with the service . Well Done TALKTALK

Lovely service

I was recommended by a friend to go with TalkTalk and I'm glad I took their advice. I now have a great broadband connection and it wasn't that expensive. I highly recommend them to anyone looking for a new provider.

Reliable provider

TalkTalk were brilliant at arriving on time and setting up my broadband quickly. I've had no issues with them at all. Also, I now have better download speeds than what I had with my previous provider.

Great customer service

Overall a great service. The person who came round to install my broadband was friendly and gave me everything I needed to know about getting the most out of my broadband package.

Really Good

No issues, customer service has improved significantly, can't complaint at all.

Need help switching or finding the best deal? Call 0800 049 7842 ×